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Jairo Carbonell Email & Phone Number

Tech Support at Okta, Inc.
Location: Washington DC-Baltimore Area, United States, United States 8 work roles 4 schools
1 work email found @okta.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@okta.com
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Current company
Okta, Inc.
Role
Tech Support
Location
Washington DC-Baltimore Area, United States, United States
Company size
8691 employees

Who is Jairo Carbonell? Overview

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Quick answer

Jairo Carbonell is listed as Tech Support at Okta, Inc., a company with 8691 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at okta.com and a matched LinkedIn profile for Jairo Carbonell.

Jairo Carbonell previously worked as Cybersecurity Engineer - IAM/IGA at The Motley Fool and Systems Administrator at The Motley Fool. Jairo Carbonell holds Master Of Science - Ms, Cybersecurity - Information Security Track from Georgia Institute Of Technology.

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Email format at Okta, Inc.

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{first}.{last}@okta.com
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Profile bio

About Jairo Carbonell

Hello! I’m Jairo Carbonell.Learning to adapt became essential to overcoming financial and educational hurdles as a first-generation Peruvian American. My passion for technology started at a young age. From taking apart computers and video game consoles to modify and enhance them to posting tech video tutorials on social media, my eagerness and ability to learn and teach continue to bring new opportunities.I started my IT career in the summer of 2016 during my undergraduate studies at the University of Maryland as a part-time IT assistant. Shortly after, to get more experience and funding for college, I took on another part-time position on campus as an IT support technician. Then, I graduated in Fall 2017 with a B.A. in Economics and a Minor in Technology Entrepreneurship. This helped me turn my hobby of providing IT support to others into an official company (Seguro, LLC), where I consult and implement IT services for individuals and small businesses in my free time.After graduation, I accepted a full-time contract with TEKsystems, an IT service management company, where I was an IT Support specialist at Georgetown University. This helped me progress in my career and expand on the services Seguro, LLC could provide.When my Georgetown University contract ended in March 2018, I accepted a different contract position. This time, I started as an IT support technician at The Motley Fool through Robert Half Technology, a tech and IT staffing agency.In October 2018, I had the opportunity to convert to employee status, which has been an empowering experience. They provide many personal and professional growth opportunities, allowing me to build on my investing knowledge and advance my IT career at The Motley Fool!I enrolled in Montgomery College's cybersecurity A.A.S. program in 2018 to feed my insatiable curiosity about cybersecurity. I graduated with honors in Fall 2020. This program gave me the foundational knowledge to develop my role at TMF into a security systems administrator and, after a few years, a cybersecurity engineer.In 2024, I enrolled in Georgia Tech's Master of Cybersecurity program, which offers an information security specialization to stay on top of emerging cyber threats.Since then, I have been earning more IT certifications and applying new knowledge gained within my roles at Seguro LLC and The Motley Fool. I specialize in identity and access management, identity governance and administration, SaaS management, privilege access management, and IT/Cybersecurity consulting.

Listed skills include Microsoft Office, Powerpoint, Microsoft Word, Java, and 5 others.

Current workplace

Jairo Carbonell's current company

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Okta, Inc.
Okta, Inc.
Tech Support
Washington, DC, US
Website
okta.com
Employees
8691
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8 roles

Jairo Carbonell work experience

A career timeline built from the work history available for this profile.

Cybersecurity Engineer - Iam/Iga

Current
The Motley Fool

Alexandria, Virginia, US

  • Leading and implementing identity governance with SailPoint IdentityNow through approval procedures, certification campaigns, role based access controls, and separation of duties policies driving enterprise.
  • Spearheading migration from GlobalProtect to Zscaler Private Access by re-architecting to zero trust access controls for private applications, servers, SQL databases, and AWS services (Airflow, EKS, and RDS).
  • Introducing Okta privileged access for entitlement analysis, server account lifecycle management, vaulting of local server account passwords, SSH/RDP access with ephemeral certificates, and session recording through.
  • Securing Okta tenant through stricter authentication/global session and behavior detection policies (location, device, IP, velocity).
  • Deploying Okta FastPass, a phishing-resistant authenticator that detects and prevents the disclosure of sensitive authentication data to fake applications or websites, and enabling passwordless logins through.
  • Enforcing use of fine-grained OAuth 2.0 access tokens instead of overly permissive API tokens within integrations.
Jul 2023 - Present

Systems Administrator

The Motley Fool

Alexandria, Virginia, US

  • Enterprise admin for SaaS apps (Okta, Office 365, Google Workspace, 1Password, etc), responsible for SSO setups, profile mappings, user lifecycle management, and group pushing from Okta to downstream apps.
  • Supported Jamf / Kandji (Mac) & SCCM/Intune (Windows) environments with app and OS deployments patching.
  • Architected out-of-box experience for devices through use of Jamf Connect / Kandji Passport and Microsoft Autopilot phasing out legacy imaging procedures to reduce workload during sudden shift to remote workforce due.
  • Optimized and prepared the company's support systems for every day use with automation platforms (Okta Workflows, Workato, Zapier) and/or scripts (Python, Powershell, JavaScript, Ruby).
Oct 2019 - Jun 2023

It Support Technician

The Motley Fool

Alexandria, Virginia, US

  • Provided support for accounts, devices, systems in a hybrid on-premises Active Directory and cloud Azure AD environment.
  • Exchange/Office 365 support and administration (creating power shell scripts, shared mailboxes management, etc).
  • Ensured all equipment and systems in Zoom-based conference rooms were working and ready for every day use.
  • Provisioned Zoom cloud phone accounts for employees and configured call queues to route incoming calls from customers.
Oct 2018 - Oct 2019

Desktop Support Technician - Contract At The Motley Fool

Robert Half Technology

Menlo Park, CA, US

  • Efficiently responded to requests for technical assistance via ticketing system, Slack, phone, video, and email
  • Maintained user, group, and computer objects on Active Directory and Azure AD in a hybrid environment
  • Imaged and configured Macs and Windows devices using Jamf & SCCM
  • Maintaining user, group, and computer accounts on Active Directory
  • Adjusted DNS records with Route 53 on AWS
Mar 2018 - Oct 2018

It Support Specialist - Contract At Georgetown University

Teksystems

Hanover, MD, US

  • Operated the IT service desk and provided GOCard services
  • Provided direct line for faculty, staff, and student IT support
  • Troubleshot and resolved more complex IT support tickets, such as SCCM-based and Casper Suite (Jamf) imaging
  • Delivered service and support for hardware devices and software applications
Aug 2017 - Feb 2018

Student It Assistant - Division Of It - Operations & Field Support Unit

University Of Maryland

College Park, MD, US

  • Audited port to jack mapping for academic and residential buildings on campus
  • Conducted Cisco ISE testing on north campus residential buildings
  • Supported our operations team by completing requests for hardware delivery/pick up, logging inventory, and cooperating with supervisors and teammates on a multimillion dollar project of upgrading the university's.
Jun 2016 - Aug 2017

User Support Technician - Office Of Academic Computing Services

University Of Maryland

College Park, MD, US

  • IT help desk duties included triaging incoming service requests via phone and email, tracking of service requests via a ticketing system, and providing basic over-the-phone/remote session support to BSOS faculty and.
  • Computer lab support duties include assisting users with general computer use (workstation login, launching provided software, printing, internet access, etc), WEPA kiosk issues, and Lablink sessions
Aug 2016 - May 2017
Team & coworkers

Colleagues at Okta, Inc.

Other employees you can reach at okta.com. View company contacts for 8691 employees →

CB Catherine Bolante Catherine Bolante Colleague at Okta, Inc. Quezon City, National Capital Region, Philippines, Philippines View → SD Sieuthi Denled Sieuthi Denled Colleague at Okta, Inc. Hanoi Capital Region, Viet Nam View → CZ Carly Zuba Carly Zuba Colleague at Okta, Inc. Chicago, Illinois, United States, United States View → TS Tripti S Tripti S Colleague at Okta, Inc. Greater Toronto Area, Canada, Canada View → JS Jeff Smith Jeff Smith Colleague at Okta, Inc. Allentown, Pennsylvania, United States, United States View → EW Edith West Edith West Colleague at Okta, Inc. Brooklyn, New York, United States, United States View → TA Tel Abbnerson Tel Abbnerson Colleague at Okta, Inc. Bat Yam, Tel Aviv District, Israel, Israel View → V( Virginia (Steindorf) Oden Virginia (Steindorf) Oden Colleague at Okta, Inc. Nashville, Tennessee, United States, United States View → PC Patrick Conaway Patrick Conaway Colleague at Okta, Inc. Ashburn, Virginia, United States, United States View → JL Juanyan Li Juanyan Li Colleague at Okta, Inc. The Rocks, New South Wales, Australia, Australia View →
4 education records

Jairo Carbonell education

Master Of Science - Ms, Cybersecurity - Information Security Track

Georgia Institute Of Technology

Associate Of Arts And Sciences - Aas, Cybersecurity

Montgomery College

Bachelor’S Degree, Economics

University Of Maryland

Minor, Technology Entrepreneurship

University Of Maryland - A. James Clark School Of Engineering
FAQ

Frequently asked questions about Jairo Carbonell

Quick answers generated from the profile data available on this page.

What company does Jairo Carbonell work for?

Jairo Carbonell works for Okta, Inc..

What is Jairo Carbonell's role at Okta, Inc.?

Jairo Carbonell is listed as Tech Support at Okta, Inc..

What is Jairo Carbonell's email address?

AeroLeads has found 1 work email signal at @okta.com for Jairo Carbonell at Okta, Inc..

Where is Jairo Carbonell based?

Jairo Carbonell is based in Washington DC-Baltimore Area, United States, United States while working with Okta, Inc..

What companies has Jairo Carbonell worked for?

Jairo Carbonell has worked for Okta, Inc., The Motley Fool, Robert Half Technology, Teksystems, and University Of Maryland.

Who are Jairo Carbonell's colleagues at Okta, Inc.?

Jairo Carbonell's colleagues at Okta, Inc. include Catherine Bolante, Sieuthi Denled, Carly Zuba, Tripti S, and Jeff Smith.

How can I contact Jairo Carbonell?

You can use AeroLeads to view verified contact signals for Jairo Carbonell at Okta, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jairo Carbonell attend?

Jairo Carbonell holds Master Of Science - Ms, Cybersecurity - Information Security Track from Georgia Institute Of Technology.

What skills is Jairo Carbonell known for?

Jairo Carbonell is listed with skills including Microsoft Office, Powerpoint, Microsoft Word, Java, Mac Os, Windows, Robotics, and Robot Programming.

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