Jaison John Email and Phone Number
With nearly three decades of dynamic leadership in the financial sector, I bring a wealth of experience driving business success, managing P&L, and spearheading retail loan operations. My journey encompasses a rich tapestry of roles, from leading diverse teams to independently overseeing end-to-end loan processes and optimizing recovery strategies for write-off loans.Throughout my career, I've honed my skills across various domains including, retail sales of automotive, and two-wheeler loans, fostering robust growth in wholesale inventory funding, merchant acquiring, Phone Banking, Customer Service, and service to sales. My track record speaks for my ability to navigate complex market landscapes and deliver tangible results.I take pride in my capacity to inspire and lead large teams, fostering a culture of excellence and accountability at every level. Whether it's managing credit card issuance in emerging markets or overseeing automobile dealers' inventory funding portfolios, I thrive on challenges and excel in delivering strategic solutions.As I embark on the next phase of my journey, I am eager to leverage my strategic mindset and comprehensive skill set in a pivotal leadership role. Ready to take on the challenges of CEO at an NBFC or Head of a Financial Institution, I am committed to driving innovation, fostering growth, and delivering exceptional value.Let's connect and explore how we can collaborate to redefine success in the financial industry.For further discussion, I can be reached at: jaisonjohnmadathil@gmail.com
Bajaj Finance Ltd
View- Website:
- bajajfinserv.in
- Employees:
- 24929
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Recovery HeadBajaj Finance Ltd Apr 2020 - PresentBengaluru Area, IndiaSuccessfully managed loan write-offs and spearheaded efforts towards post-pandemic recovery. I strategically expanded the recovery team from 200 to 500 members, augmented agency capacity from 300 to 750, and revamped incentives to bolster our loan pool. Achieving a remarkable 68% recovery in the loan pool post-COVID, with ongoing efforts aimed at reaching a projected 90%, I also pioneered innovative projects such as the propensity-to-pay model and enhanced repossession capabilities. Additionally, I ensured legal and compliance integration in the recovery process by establishing a dedicated repossession team supported by legal measures. Implementing multichannel settlement initiatives through 23 call centers, I facilitated customer engagement and settlement discussions based on individual plans. Swiftly attracting top market talent post-COVID unlock, I surpassed organizational expectations, establishing a recovery strategy that set an industry benchmark, prompting other financiers to seek support in adopting our successful model. -
Business Head – Commercial VehiclesBajaj Finserv Jan 2016 - PresentI spearheaded strategic business leadership initiatives, driving the commercial vehicles sector to meet profitability and expansion targets through innovative business models. Managing the commercial vehicles business Profit and Loss (P&L), I maintained a < 3% loss line and achieved returns above industry benchmarks. Leading a 300-member team, I managed a portfolio worth 7000 Crs, launching innovative products to invigorate the commercial vehicle segment. By undertaking strategic projects like business structure re-engineering and distribution strategy development, I ensured efficient operations and explored restricted business opportunities while mitigating risks. Implementing efficiency improvements and studying microfinance best practices, I managed customer profiles effectively. Focusing on visionary business expansion, I developed innovative strategies to boost OEM sales and ensured rigorous cost control to maintain a healthy bottom line. Through dynamic pricing, market entry strategies, and franchise model scaling, I diversified revenue streams and enhanced overall business resilience. Moreover, by optimizing the product mix, I accelerated growth in high-profit models while maintaining a balanced and profitable portfolio. -
Circle Business Head – SouthBajaj Finserv Mar 2011 - Dec 2015I led a 200-member team encompassing Sales, Collections, Credit, Legal, and Operations, ensuring both top and bottom-line responsibilities were met with a focus on finance penetration and market share growth. Driving holistic business expansion for Bajaj product sales, I managed a portfolio of 580 Crs with 1.4 lac customers, achieving nearly 100% growth in book size and profitability within a year. Additionally, I achieved the industry's best Return on Total Assets (ROTA) while minimizing loan losses, scaling the business from 300 Cr AUM to 4000 Cr AUM at a high ROA. Furthermore, I prioritized capacity building and strategic budgeting, optimizing organizational productivity through efficient resource allocation and process improvements -
Channel Manager, Phone BankingIcici Bank Jun 2009 - Mar 2011Mumbai Area, IndiaI led a team of 700 officers, 32 team leaders, and 5 unit managers, focusing on capacity planning, capability building, and ensuring a consistent customer experience. By setting skill- and product-wise targets, optimizing operational efficiency, and controlling leakages, I achieved service and sales goals efficiently. Overseeing recruitment processes and training, I conducted approximately 25 batches over five years, identifying and addressing training needs. Additionally, I contributed to talent discussions, participated in recruitment panels, and represented Phone Banking in customer council meetings for the South. During crises, I managed business continuity with timely resource mobilization. Leading a team covering 140 locations, I expanded market presence, managed relationships with manufacturers, and ensured quality in inventory funding. Achieving the highest service-to-sales revenues and leading initiatives for market share growth, I fostered regional market growth, notably achieving 65% market share in Hyderabad for car loans. As the manager for the South Zone in Two-Wheeler Loans, I attained market leadership in both volume and market share. I also expanded into emerging markets, built distribution networks, led marketing activities and promotions, and built strong relationships with sourcing channels to achieve sales targets. -
National Sales Manager , Emerging Markets For Merchant AcquiringIcici Bank Ltd Sep 2008 - May 2009Mumbai Area, India -
National Sales Manager - Inventory FundingIcici Bank Apr 2008 - Aug 2008Mumbai Area, India -
Zonal Sales Manager - T W LoansIcici Bank May 2006 - Mar 2008Bengaluru Area, India -
Regional Sales Manager - T W LoansIcici Bank Aug 2004 - Apr 2006Bengaluru Area, India -
Area Sales Manager - Car LoansIcici Bank Jul 2002 - Jul 2004Hyderabad Area, India -
Relationship Manager - Car LoansIcici Bank Nov 1999 - Jun 2002New Delhi Area, IndiaCar Loans -
Csr - Car LoansCitibank Mar 1995 - Jul 1999New Delhi Area, India -
Marketing Executive – Credit Cards And Loan On SharesAnz Sep 1994 - Feb 1995New Delhi, Delhi, India
Jaison John Education Details
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Finance, General -
Business Management -
Bachelor Of Laws - Llb -
Literature -
Literature
Frequently Asked Questions about Jaison John
What company does Jaison John work for?
Jaison John works for Bajaj Finance Ltd
What is Jaison John's role at the current company?
Jaison John's current role is Vice President - Bajaj Finance Ltd - Commercial Vehicles Finance.
What schools did Jaison John attend?
Jaison John attended Indian Institute Of Management, Calcutta, Indian Institute Of Management, Calcutta, Delhi University, Mguniversity, Mguniversity.
Who are Jaison John's colleagues?
Jaison John's colleagues are Siddharthrai Rai, Dheeraj Bansal, Rc Ahir, Arijit Chaudhuri, Rajat Patil, Ravi Shankar Patel, Saurabh Bargir.
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Jaison John
Business | Marketing Consultant | Pr & Brand Content Creator | Ads And Tvc Concept Scripting | Marketing & BrandingBengaluru -
Jaison John
Director Of Marketing | 28+ Years In Activated Carbon & Chemical Industries | Bridging Sales, Marketing, & Technical Expertise With Leadership In Manufacturing, Supply Chain,Qc, Qa, R&D & Project ManagementErnakulam
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