Jake Dekker Email & Phone Number

Cary, NC, US

Cary, North Carolina, United States

Cary, North Carolina, United States

United States

Secureframe is the leading platform for security compliance automation. Secureframe makes obtaining and maintaining the most rigorous global compliance standards, including SOC 2, ISO 27001, HIPAA, and PCI DSS, easy and effortless. With over 100+ integrations to core services such as AWS, Google Cloud, Azure, Github, JAMF, and Okta, Secureframe.

Raleigh-Durham, North Carolina Area

- Handles integration for new project clients and post-implementation support.- Executed large-scale change management project to newest version of SAP Ariba.- Planned and delivered “What’s New” trainings for 7,000+ internal and 35,000+ external users.- Developed communications plan to inform internal stakeholders of project upgrade changes and benefits.

Raleigh, North Carolina, United States

- Led project website migration to Drupal while ensuring site content met state-led accessibility standards initiative.- Streamlined website, eliminating 70% of extraneous pages for improved user experience.- Developed project documentation (process documents, FAQs, videos) and uploaded on site for use by end users.- Coordinated with project QA team on.

Raleigh-Durham, North Carolina Area

- Planned, created, and styled the public-facing project website and associated documents.- Analyzed web traffic through Google Analytics to inform new website workflow design with simplified navigation.- Created internal- and external-facing technical process documents to assist help desk with supporting end users.

Raleigh-Durham, North Carolina Area

- Collaborated with the web development team on project site code overhaul to fix HTML- and CSS-related display issues on newer browsers.- Provided technical assistance to mitigate user complaints and drive overall user satisfaction to 4.9/5 on survey scores.- Reviewed applications and tested updates to identify errors before launching new features.

Raleigh, NC

I interacted with and assisted students to ensure their success in the course, tested software like Tableau and Access for usability in class projects, and worked with and cleaned large public data-sets for potential use in database application and modeling, using that data for analysis and visualizations.

Cary, NC

· Leveraged Salesforce products to manage workflow and data from presentations. Created dashboard to inform team of potential and in-progress leads.· Screened leads and identified potential clients via phone interviews to pass to the sales team.· Scheduled and executed production presentations for qualified leads and followed up afterwards to close the loop.

My responsibilities included working with eight distributors in the beer and food industry to bring in new and successful products, monitoring and updating the company social media, all duties related to opening and closing the store, and working with customers to ensure satisfaction with their purchases.