Technical Operations Specialist
Current• Help desk support for over 200 full time live broadcast networks turned or originated thru facility for clients such as ABC, Amazon Prime Video, AT&T Sports, Bounce TV, Bally Sports, CBS, CNN, CONCACAF, Comcast, DirecTV, Echostar, ESPN, FOX, NBC, NFL Network, NHL International, NASCAR, NASA, BBC, MGM, Raycom Sports, Sony, Verizon Mobile, VYVX • Responsible for the transmission of occasional and dedicated video services, including the booking, provisioning, maintenance, and monitoring of video and data services to satellite, fiber, and IP platforms. • Responsible for implementation of all digital video compression, encryption systems, configuration of video & audio levels, and management of uplink & downlink services. • Efficiently troubleshoot quality of service issues and coordinate the operation of live events. • Responsible for full operation and maintenance of facility monitor & control systems used for broadcast network origination, and disaster recovery services. • Assists clients by providing hands on manipulation of client equipment and interactive technical support. • Interacts with engineers & management in the advanced usage of operating systems as well as implements broadcast processes according to SOPs.