Jake Williams Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

I am a highly experienced Innovator in Product Management, and I provide collaborative services that help businesses bring their ideas to life. My extensive experience, coupled with my unwavering confidence, enables me to reimagine possibilities design, build, and launch initiatives that delight customers and drive growth. My recent initiatives are a.

Greater Boston

• As a Product Management Director, I streamlined the planning, road mapping, and feature prioritization. I led a group of innovative POs and PMs that owned the order management and fulfillment product offerings.Joined.
• Designed a Software as a Service (SaaS) order execution platform that fulfilled customers' orders on the same day for pickup or delivery.
• Optimized service offering by introducing innovations.
• Expanded business coverage by launching the product in 12 locations worldwide. Show less

Greater Boston Area

• As a Sr. Lead Product Manager of End-to-End Design & Performance, I owned the customer experience for fast and reliable deliveries.I played a vital role in improving the net promoter score (NPS) by 12%.To redefine the.
• Optimized system functioning driving operational behaviors and processes, which increased speed and improved accuracy within large-item shipping network.
• Enhanced operational capacity by introducing new functioning/ability to provide customers with a delivery experience of four days or less for ~60% of our large/bulky product offerings. Show less

Seattle, Washington

• As a Sr. Program/Product Manager, I shaped business cases for 3-5+ year strategies across technology and teams as a Strategic Advisor by collaborating with cross-functional teams across Amazon Global Retail and.
• Supported delivery of training, best practices, and shared opportunities through cross-functional collaboration.
• Influenced informed decision-making with senior leadership by providing consultancy and reporting. Show less

Bentonville, Arkansas, United States

• As a Sr. Product Manager, I implemented a platform containing a suite of capabilities that seamlessly infused insights across carts, categories, and customers for marketing, merchandising, pricing, and operations. My.
• Established solutions teams that Data Science and Engineering supported to create self-service software for customer decision trees, clustering, and customer measurement, which are infused into the day-to-day.
• Established solutions teams that Data Science and Engineering supported to create self-service software for customer decision trees, clustering, and customer measurement, which are infused into the day-to-day.
• Product Manager, Retail Testing – Global Consumer Insights & Analytics, Walmart
• Sr. Manager – Category Development, Walmart
• Project Manager – Fresh, Walmart Show less

United States

10 years in various roles in global logistics engineering, transportation, and operations.