Department Manager
CurrentCoached and inspired the Camping and Action Sports department through the grand opening celebration and beyond.Hired a full team of inspired outdoor enthusiasts to be Sales specialists.Trained them on sales behaviors and product knowledge. Followed performance through metrics and observation on the floor. Managed the building of fixtures, and merchandising of our new location according to our visual standard. Wrote the schedule in Dimensions for two departments to meet our business needs, staying on budget. Motivated the staff to connect with customers about our membership offering and Mastercard in an authentic and compelling manner. Sharing insight and coaching in the moment when necessary.