Jake Leighton

Jake Leighton Email and Phone Number

Data & Insight Analyst, specialising in BI visualisation and data transformation @ PRS for Music
london, greater london, united kingdom
Jake Leighton's Location
Stockport, England, United Kingdom, United Kingdom
Jake Leighton's Contact Details

Jake Leighton work email

Jake Leighton personal email

n/a
About Jake Leighton

Customer service specialist with expertise in providing support for employees and customers. Exceptional computer aptitude and telephone etiquette. A strong desire to develop skills for any task I am given. An aptitude for learning new things quickly and applying them to the specifics within the role.

Jake Leighton's Current Company Details
PRS for Music

Prs For Music

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Data & Insight Analyst, specialising in BI visualisation and data transformation
london, greater london, united kingdom
Website:
prsformusic.com
Employees:
558
Jake Leighton Work Experience Details
  • Prs For Music
    Insight Specialist
    Prs For Music Aug 2022 - Present
    London, England, United Kingdom
    - Data extraction and transformation using ETL practices- Utilising multiple data sources for modelling and visualisation within BI- Querying data quality in line with the data strategy
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  • Prs For Music
    Distribution Operations Coordinator
    Prs For Music Jun 2021 - Jul 2022
    London, England, United Kingdom
    Complete & accurate reconciliation of PRS financial accounts to ensure the smooth running of quarterly distributions. Liaising with key stakeholders within the business to implement process improvements across the whole distribution practice.
    View
  • Ovo
    Second Line Agent
    Ovo Apr 2019 - Jun 2021
    Bristol, United Kingdom
    - Maintaining high levels of service working within the departments Service Level Agreements - Liaising with other departments across the business to solve customer queries- Supporting front line customer care and problem solving on a daily basis- Investigating customer queries related to billing statements and missing or failed payments
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  • Ovo
    Customer Services Agent
    Ovo Aug 2017 - Apr 2019
    Bristol, United Kingdom
    - Managed high call volume in a professional manner- Improved call centre efficiency by resolving customer queries and complaints quickly- Ensured all calls are compliant within industry standards- Prepared reports for senior management- Curated and delivered training to staff and management- Liaised with management to set goals for improvement and development
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  • Tesco
    Sales Assistant
    Tesco Mar 2017 - Aug 2017
    Bristol, England, United Kingdom
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  • Schuh
    Stock Assistant
    Schuh Oct 2015 - Sep 2016
    Bristol, England, United Kingdom
    View

Jake Leighton Education Details

Frequently Asked Questions about Jake Leighton

What company does Jake Leighton work for?

Jake Leighton works for Prs For Music

What is Jake Leighton's role at the current company?

Jake Leighton's current role is Data & Insight Analyst, specialising in BI visualisation and data transformation.

What is Jake Leighton's email address?

Jake Leighton's email address is ja****@****rgy.com

What schools did Jake Leighton attend?

Jake Leighton attended The British & Irish Modern Music Institute, Baxter College.

Who are Jake Leighton's colleagues?

Jake Leighton's colleagues are Phillips Adakwah, Olivia Smith, Jen Willis, Predeep Janabalan, Linda Phillips, Charlie Henry, Tanya Jones.

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