Jake Moran Email & Phone Number

Boston, MA, US

Boston, MA, US

• Maximized success of company-wide growth initiative by detecting resulting influx in claims, designing an implementation plan to manage the volume increase which included evaluation metrics for multiple adjuster AB.
• Managed an intern and an associate analyst in the completion of reporting and analytics projects; Supervised the development of technical and project management skills of three colleagues through office hours and.

Boston, MA, US

• Identified potential risks from large-scale staffing changes and incorporated findings to optimize reporting metrics that mitigated potential costs and inefficiencies; Presented resulting dashboard to senior leadership.
• Spearheaded initiatives to increase data usability and accessibility, resulting in improvements to the Casualty Standard Data process
• Advised other analytics team on best practices for standard data creation, which led to increased efficiency in their data analysis

Boston, MA, US

Boston, MA, US

• Synthesized field leadership feedback to develop an inventory prioritization report which used claim characteristics and risk factors to direct field managers toward triaging potentially costly claims
• Conducted analyses to determine the impact of a potential update to adjusters’ evaluation tool, which triggered investment in more accurate and useful guidelines to estimate pain and suffering of claimants

Boston, MA, US

• Optimized the performance of the call routing system, estimated the likelihood for fraud on a policy using linear regression analysis and created a prioritization framework for IT investment throughout three 3-month.
• Managed the Onboarding Technical Committee which developed and guided SAS, Excel and PowerBI trainings

Boston, MA, US

Medford, Massachusetts, US

Boston, MA, US

Solving a variety of IT related problems for clients of CMLC.

Newton, Massachusetts, US