Jake Mortimer Email & Phone Number

Melbourne, Australia

Key responsibilites and duties include:• Assisting the Accounts department with the regulation of client invoicing.• Coordinating the payment of Commission for any applicable staff.• Managing the Sales and Accounts department of the US office -QA Software LLC.• Assisting the Sales team with their Account Management tasks.• Conducting audits on both Sales and Account processes to ensure nothing is missed.• Coordinating Concise Training for the Americas.• Regular reviews and audits of all client contracts.• Identification of ways to optimise the Sales and Accounts departments, and development and documentation of consequent procedures.• Assisting in the development of marketing material for the Sales team.• Assist sales members with their lead generation strategies, research and identification of new projects.• Assemble reporting on the sales funnel and sales budget / forecast from details supplied by sales team.

Melbourne, Australia

Key duties as an Administrative Assistant at QA Software included:• Raise and issue invoices (both for new business and for recurring fees such as maintenance, royalties)• Conduct periodical audits / cross-checks to ensure customers are getting billed appropriately (in conjunction with S&M/CRM)• Identify key organisational / operational risks and ensure appropriate management approaches are in place (eg. clear processes and that they are adhered to)• Track and continuously improve capabilities, processes, efficiency and performance of Accounting and Administration Department• Track and close out work orders, ensuring post sales handover activities are complete prior to implementation and / or invoicing• Establish and maintain effective clear filing system and consolidated up to date customer database• Coordinating the payment of Commission for any applicable Staff

Melbourne, Australia

Melbourne, Australia

Working with a high performance team to deliver the highest standards incustomer service to hotel and dining patrons. Great degree of flexibility wasinvolved working in several different roles, ranging from taking orders, makingcoffees, serving alcohol, running room service and effectively communicatingwith my team in order to optimize our efficiency.I gained the following skill-sets from my time at Parkview:- Food handling- Money handling- Processing money through the use of an Eftpos machine- Efficiency in managing time- Customer Service- Bartending- Experienced in functions operations.- Barista experience- Diversity and flexibility in performing different roles- Great at working in a team and helping where needed- Highly-effective communication skills