Jake Shorrocks Email & Phone Number

Manchester, Gb

Lancaster, England, United Kingdom

• Enriched customer relationships by providing solutions to improve financial health, showcasing the ability to assess customer needs under pressure and be a trusted advisor. • Processed financial transactions with precision, honing risk assessment skills essential for advising customers effectively.• Advised anxious customers with complex inquiries, applying critical thinking skills with a customer-focused, empathetic approach. • Persuaded hesitant customers to adopt digital banking solutions, adding to the overall banking experience and financial wellbeing.

Manchester, England, United Kingdom

Manchester, England, United Kingdom

• Promoted to Coordinator of the entire football campus league following a year of successful captaincy.• Drafted and established the league structure for 46 teams and over 500 members, serving as the student liaison between students and staff.• Created and managed spreadsheets to ensure stable league budget management and prevent team liabilities from escalating.• Planned and chaired meetings with team captains and senior staff members.• Supervised and led stalls at university events, including sports fairs and open days, to promote sports at the University of Manchester.

Carnforth, England, United Kingdom

• Enhanced confidence and customer service skills while fostering cooperation and team-building among colleagues.• Exhibited problem-solving abilities and effectively mentored colleagues to ensure task accuracy.

Bachelor Of Arts - Ba, Economics And Politics, First Class

Activities and Societies: Player Manager of FC Sheavyn and Ashburne

A Levels: A* (Economics) A* (History) A (Maths)

Activities and Societies: Member of History and Politics Society ASDAN Certificate from the Lessons From Auschwitz Project