Jake Watson Email & Phone Number

Boston, Massachusetts, United States

Minneapolis, Minnesota, United States

Responsible for creating unique and customized events and group tours around the world: from initial inception to leading logistical coordination efforts, and then successfully executing each project with empathy, creative leadership, and positive determination-Spearheaded effort to add new destinations and events, led brainstorming and interest sessions, and established and vetted new vendor relationships-Oversaw teams of tour managers, group leaders, vendors, suppliers and other staff as project manager for events and tours, both on-site and remotely-Managed annual parade events in Waikiki, Hollywood, Rome and Prague-Approved or negotiated contracts with all international vendors and suppliers-Collaborated with music and event venues, restaurants, hotels and other vendors to custom-tailor each tour to meet individual group needs-Engaged with travel, restaurant, hotel and other professional hospitality organizations to maintain expert-level knowledge in each area-Led meetings and remote presentations with key stakeholders and participants to explain project details, cover logistics, and answer questions-Evaluated tour & event satisfaction and success through routine surveys and follow-up interviews with clients and suppliers-Established initial budgets and costs for all tours and events, and ensured budget soundness through the conclusion of each event-Responsible for client appreciation program, including sourcing and creating care packages and other physical expressions of gratitude and appreciation

Greater Minneapolis-St. Paul Area

- Strengthened relationships through attention to individual needs and goals of Wells Fargo customers- Recognized several times for providing exceptional, efficient and courteous service to Wells Fargo account holders by assisting with banking questions, concerns and issues- Experience in using all available resources to help find solutions when direct resolutions were not readily available- Dealt with confidential and financial information with discretion and integrity