Jake White Email & Phone Number

Bournemouth, United Kingdom

- Overseeing the team with all areas of account management including order processing, calls and complaint handling, outbound sales campaigns, data capturing and customer relations. - Optimising the website by improving the searchability of the product range through strategic use of keywords and implementing a comparison tool. - Generating marketing ideas and briefing designers on the creation of promotional assets and proofing ready for online distribution.- Generating Excel… Show more - Overseeing the team with all areas of account management including order processing, calls and complaint handling, outbound sales campaigns, data capturing and customer relations. - Optimising the website by improving the searchability of the product range through strategic use of keywords and implementing a comparison tool. - Generating marketing ideas and briefing designers on the creation of promotional assets and proofing ready for online distribution.- Generating Excel reports from databases to monitor my department’s statistics. - Managing the sales team’s progress by implementing one-to-one catch-ups to ensure training needs and areas for personal development are met. - Taking an active role in human resource, including recruitment and interviews, managing departmental changes and dismissals, running back-to-work interviews and encouraging weekly incentives for staff.- Ensuring the smooth running of the office by undertaking office management duties when required. - Executing proactive changes to streamline all company online and offline processes.- Meeting regularly with head office to discuss current business challenges and present solutions. Show less

Bournemouth, United Kingdom

- Built and maintained strong face-to-face relationships with potential customers.- Captured client contact information to understand their needs.- Learnt and displayed expert sales negotiation strategies.- Gained an in-depth knowledge of cars, providing customers with detailed information on vehicles and performed test drives.- Photographed and built car listings for customer-facing websites.- Reengaged existing customers to drive further sales.

Bournemouth, United Kingdom

- Recorded road traffic accidents and claims.- Managed all aspects of a customer claims from the incident, to the repairs required to the involvement of personal injury solicitors.- Kept in regular contact with the repairing garage and the customer to ensure claim costs were kept to a minimum.