Software Engineer Iii
CurrentDesign and develop testing and delivery pipeline for MasterControl softwareEnhance MasterControl softwareBring life changing products to more people sooner
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@mastercontrol.com
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2 phones found area 435 and 801
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LinkedIn matched
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Jake Jacobson is listed as Software Engineer III at MasterControl, a company with 589 employees, based in Logan, Utah, United States. AeroLeads shows a work email signal at mastercontrol.com, phone signal with area code 435, 801, and a matched LinkedIn profile for Jake Jacobson.
Jake Jacobson previously worked as Software Quality Assurance Automation Engineer at Mastercontrol and Midphase / Resell.biz Technical Support Manager at Uk2 Group. Jake Jacobson holds Bachelor Of Science (B.S.), Management Information Systems from Utah State University.
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AeroLeads found 2 current-domain work email signals for Jake Jacobson. Compare company email patterns before reaching out.
I have experience in leadership roles in multiple Information Technology positions. I am a proven leader who communicates well with business and technology professionals to assist in meeting key performance indicators of any organization I work for. The education I have received from Utah State University while working on a B.S. in Management Information Systems magnifies the skills and knowledge I have learned in the work place. I am interested in collecting and using data to assist companies in making smart business decisions.I am always eager to learn new technologies and business practices. I keep myself up to date on new and emerging technologies by seeking out new devices and software that I can use and test. I regularly read articles from business journals such as the Harvard Business Review to stay current on how businesses are being run today and how they will be run by individuals like myself in the future.Specialties: -HP Quick Test Pro/ Unified Functional Testing (for writing automated testing scripts)-Managing Operation Qualification automation script -Ruby with Selenium Web Driver-Ruby with WIN320LE for windows automation-Bugzilla, logging enhancements and bugs. Verifying, automating and closing out resolved bugs-Write and execute Functional Tests-Advocate for quality of product within a development product team-Apple and PC hardware and software trained-Dell computers-A+ Hardware and Software certified-Management-Project Management-Leadership-Microsoft Office-Advanced Microsoft Excel Skills-Microsoft Project-Microsoft Windows-Microsoft Windows Server-Web hosting-Linux Administration-cPanel/WHM-Apache-PHP, Perl, MYSQL-Customer service-Technical support
Listed skills include Troubleshooting, Technical Support, Computer Hardware, Apache, and 25 others.
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Design and develop testing and delivery pipeline for MasterControl softwareEnhance MasterControl softwareBring life changing products to more people sooner
Greater Salt Lake City Area
-Use HP QTP/UFT and Ruby with Selenium Web Driver to automate OQ and functional tests-Test Master Control QMS Software-Use lean development methodology-Work with Oracle and MSSQL database servers-Log bugs and enhancements to improve the quality of the product-Verify, automate, and close out resolved bugs-Actively be an advocate of great quality of product.
Providence, Utah
-Lead Midphase.com and Resell.biz technical support teams-Lead in weekly team meetings-Create weekly performance statistics tracking key performance indicators-Provide coaching, and training -Organize and manage scheduling-Develop policies to improve customer service performance and comply with industry standards -Provide superior support and resolutions.
-Provide superior phone, chat, and email support for Resell.biz hosting and domain accounts-Created knowledge-base and documentation for new hosting platform -Ensure ICANN policy is followed-Managed domain names at registrar level
-Provided superior phone, chat and ticket support to UK2.NET clients-Support cPanel/WHM hosting accounts-Email troubleshooting and configuration
-Supervisor over a team of Apple Care Desktop and Laptop technicians. -Lead team to achieve and maintaining 90 percent customer satisfaction rating while keeping response times low.-Created action plans and provided coaching to assist agents in reaching and exceeding company key performance indicators.
-Assisted team in meeting key performance indicators by providing feedback and support. -Supported L1 technicians by providing resolutions to complex technical issues. -Ensured escalated clients received superior support by quickly isolating their issue and providing a fast resolution.
-Ensured company computers were always working at optimal performance. -Managed small business network. -Kept information secure by performing daily backups. -Purchased new hardware and software-Built workstations
Other employees you can reach at mastercontrol.com. View company contacts for 589 employees →
Daniel Woolwine
Colleague at Mastercontrol
United States, United States
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Viviane Oliveira
Colleague at Mastercontrol
Suzano, São Paulo, Brazil, Brazil
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Kirk Nunemaker
Colleague at Mastercontrol
Denver Metropolitan Area, United States
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Shushan Sekepyan
Colleague at Mastercontrol
United States, United States
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Cassidee Capunay
Colleague at Mastercontrol
Midvale, Utah, United States, United States
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Brian Earl
Colleague at Mastercontrol
Magna, Utah, United States, United States
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AD
Adam Decaria
Colleague at Mastercontrol
Ogden, Utah, United States, United States
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Jason Schoenfeld
Colleague at Mastercontrol
Salt Lake City, Utah, United States, United States
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Anna Drozd
Colleague at Mastercontrol
Warminster, England, United Kingdom, United Kingdom
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Adrienne Karin
Colleague at Mastercontrol
Oceanside, California, United States, United States
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Business Intelligence, Object Oriented PHP, Perl, Python, MYSQL, Management, Accounting, Security
Quick answers generated from the profile data available on this page.
Jake Jacobson works for MasterControl.
Jake Jacobson is listed as Software Engineer III at MasterControl.
AeroLeads has found 2 work email signals at @mastercontrol.com for Jake Jacobson at MasterControl.
AeroLeads has found 2 phone signal(s) with area code 435, 801 for Jake Jacobson at MasterControl.
Jake Jacobson is based in Logan, Utah, United States while working with MasterControl.
Jake Jacobson has worked for Mastercontrol, Uk2 Group, Teleperformance, and Epic Engineering.
Jake Jacobson's colleagues at MasterControl include Daniel Woolwine, Viviane Oliveira, Kirk Nunemaker, Shushan Sekepyan, and Cassidee Capunay.
You can use AeroLeads to view verified contact signals for Jake Jacobson at MasterControl, including work email, phone, and LinkedIn data when available.
Jake Jacobson holds Bachelor Of Science (B.S.), Management Information Systems from Utah State University.
Jake Jacobson is listed with skills including Troubleshooting, Technical Support, Computer Hardware, Apache, Mysql, Php, Windows, and Cpanel.
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