Jake Crocco Email & Phone Number

Scottsdale, Az, Us

Greater Phoenix Area

- Lead a recruiting company consisting of three geographically dispersed sections and a headquarters operations team responsible for over half of the enlisted accessions mission of the Arizona Army National Guard. - Achieved highest percent to goal of either recruiting company in over five years.- Manage a workforce of over 150 full and part time Soldiers. Direct and oversee administrative priorities, training seat management, attrition management, and all other operational requirements related to ensuring successful completion of initial entry training and final integration into a Soldier's unit of assignment.-Lead the planning, development, and execution of the annual Norwegian Foot March event. Bring together stakeholders from multiple departments to ensure a seamless, successful event for over 200 participants.

Phoenix, Arizona, United States

-Planned, resourced, and executed yearly large scale training events aimed at improving the efficiency, effectiveness, and deployability of a battalion sized organization which included over 600 Soldiers. Responsible for ensuring the synchronization of supplies with planned operations and coordination with subordinate, peer, and superior organizations.-Supervised the planning and execution of monthly training periods with multiple overlapping timelines, resource requirements, and personnel restrictions. Balanced the planning of multiple training periods at once.-Managed and directed the work of two noncommissioned officers and provided daily supervision, support, and direction to representatives of seven subordinate units.

Scottsdale, Az

-Interview and evaluate dozens of client services professionals to build a team of eight high performing client support specialists-Ensure team is consistently available to clients with a focus on utilization and availability metrics-Act as the team's product expert; staying apprised of all product and process changes and communicating them to the appropriate teammates-Mentor teammates during weekly meetings by focussing on improving performance as measured by team metrics and developing interpersonal and other skills aimed at accomplishing teammates' long-term goals

Stamford, Ct

-Lead a team of nine account specialists in their daily interaction with Indeed clients, partners, and coworkers-Developed teammates to meet and exceed standards set by the senior manager and director of client success-Successfully transitioned two teammates into more senior roles within the business, preserving institutional knowledge and interpersonal relationships

Stamford, Ct

-Receive and manage escalated calls from account specialists with clients looking for additional guidance and resources-Utilize product knowledge to assist over 50 account specialists daily with system-based inquiries-Reference institutional standards and personal discretion to determine Indeed’s share of liability within a client’s account, tracking all developments for further analysis

Stamford, Ct

-Analyzed the performance of organic advertisements and recommended improved courses of action to maximize clients' ROI -Received and responded to inquiries of over 30 prospective and non-spending advertisers daily-Recommended and encouraged small business clients to sponsor their advertisements based on expected traffic and business requirements-Assisted with account set up and educated clients on Indeed best practices

New Haven, Ct

-Perform housing assessments and recommend home improvements to homeowners based on current and projected energy usage-Forecast weekly supply requirements and replenish vehicle stock based on projected need -Submit various forms required by Next Step Living and utility companies, ensuring accuracy and consistency throughout the advising process

Storrs, Ct

-Acted as lead planner for a military training event that included four different universities and 400 cadets-Supervised the development of a commissioning ceremony in which over 20 cadets became Second Lieutenants in the United States Army, Army Reserve, and Army National Guard-Supervised peers in the development and implementation of smaller training events for 150 cadets on a weekly basis-Effectively planned and executed a formal military dinner attended by senior field grade officers

Storrs, Ct

-Counsel 40 undergraduate students on both personal and academic issues-Plan and execute no less than 16 events per semester aimed to develop a more inclusive community within my area of responsibility-Work with fellow resident assistants to develop events reaching over 600 undergraduate students-Manage and request funds used to create more appealing and welcoming floor and area events

Greenwich, Ct

-Responsible for the supervision of ten lifeguards in an outdoor, open water environment-Cared for the well being of children aged 5-16 in an aquatic environment and was prepared to administer emergency medical treatment if required-Developed and carried out a lesson plan which awarded over 20 boy scouts the canoeing merit badge

Greenwich, Ct

-Ensured the safety of rotations of 50 cub scouts and boy scouts -Administered swimming proficiency tests aimed to identify weak swimmers-Taught two boys how to swim so that they could be certified as swimmers

Harrison, Ny

Greenwich, Ct

Greenwich, Ct