Jake Wilson Email & Phone Number

Metro Jacksonville

Jacksonville, Florida

• Operation New Uniform (ONU) is a nonprofit organization that provides career skills training to veterans, and upon their graduation leverages contacts in the business community to help them find careers.Key Achievements:
• Managed transition services, resume writing, counseling, and career placement for 290 alumni.
• Networked with decision makers and hiring managers to facilitate veteran career placement.
• Developed relationships with businesses and Veteran Service Organizations to organize career events.
• Maintained a 97% success rate in obtaining careers for veterans within three months of graduation.
• Created the ONU Alumni Resources Group to disseminate opportunities and resources to alumni.

Jacksonville, FL

Jacksonville, Florida Area

• The Regional Transportation Management Center (RTMC) is the central facility for the management of Intelligent Transportation Systems devices, incident response, emergency management, and law enforcement agency.
• Directed operations of the RTMC and 32 employees, providing guidance on procedures and incidents.
• Controlled over $80M in Intelligent Transportation Systems (ITS) hardware and program assets.
• Briefed FDOT Executives and stakeholders on the status of significant events occurring in District 2.
• Coordinated incident and disaster response plans with government and law enforcement agencies.
• Oversaw the dissemination of real-time public information regarding traffic conditions and events.

Orange Park, FL

• Revitalized a location slated for closure using innovative leadership, staff restructuring, strict adherence to inventory control, and implementation of customer service standards that produced positive revenue.
• Restructured personnel to correct poor performance and restore a productive working environment.
• Achieved an average monthly sales increase of 28.04%, despite poor economic conditions.
• Established customer service guidelines, resulting in increased sales and customer satisfaction.
• Traveled to multiple locations to provide training and support for new managers.
• Instituted detailed inventory plans for area stores that reduced shrink, and minimized irregularities.

Jacksonville, Florida Area

• The IT Asset Management Team was responsible for the purchasing, intake, shipment tracking, invoice processing and decommission of IT assets. The team engaged in vendor management, enterprise-level software license.
• Purchased software licenses, hardware and mobile devices for Enterprise Asset Management (EAM).
• Utilized assets on hand prior to authorizing purchases, resulting in a cost savings of $54,159.
• Maintained bench stock, prepared equipment for deployment, and tracked asset distribution.
• Collaborated with PC techs and engineers to reconcile asset compatibility and cost effectiveness.
• Adhered to Service Level Agreement (SLA) timelines within helpdesk ticketing system.

Fort Bragg, NC/Bagram, Afghanistan

• Psychological Operations (PSYOP) teams gather and utilize military intelligence, cultural expertise, and acquired language skills to influence adversarial foreign governments or actors that are in conflict with the.
• Analyzed target populations and individuals to determine their susceptibility to PSYOP products.
• Facilitated contact with foreign national sources for ongoing assessment and intelligence collection.
• Assisted in the planning and development of PSYOP campaigns and products.
• Conducted daily briefings to update the chain of command on the status of operations.
• Prepared print, radio broadcast, and multimedia products for dissemination in Afghanistan.

Bachelor Of Business Administration - Bba, Human Resources Management And Services

Bachelor'S Degree, Criminal Justice/Homeland Security & Emergency Management

Certification, Persian Farsi

Psychological Operations Specialist Qualification Course

Education record

Education record