One-on-one mentor to foundation recipients actively pursuing higher education • Maintain regular communication with the Director and Assistant Director of Mentor Director• Participate in mentor-mentee team building and recognition events• Engage mentee in regular meetings in a variety of settings that promote relationship building, and personal and professional growth• Encourage mentees to complete their educational and vocational goals • Guide mentees to become contributing members of their communities

-Coached property managers and developers to leverage software to grow and improve processes. Average client size has a real estate portfolio of over 300 rentable units. -Led a focused team of specialists in managing and overseeing the new client onboarding process. -Managed a monthly queue of onboarding projects, meeting or exceeding monthly goals.

-Proved my ability as a product master and senior-level team member by providing exceptional customer service and earning a transactional all time NPS of 93.-Managed risk cases, including unit add on’s, tax ID changes, and request to cancels.-Mentored and trained new hire’s through weekly 1 on 1’s and syncs.