We support the motor industry with unique & environmentally friendly & innovative products - First and Second Gross - All our products are non-regulated. Crystal Fusion

• Updating of company’s websites• Creation of basic websites• Bulk sms marketing/ Communication• Social Media• Training of junior IT technicians and Call Centre agents• Attendance of all IT/ Call Centre meetings and top management meetings• Running of meetings with internal and external persons• Attendance of Disciplinary hearings • Relationship management with suppliers • Reporting and analyzing of system data / Reporting directly to CEO• Daily reporting on IT accounts and staff performance• Job interviews of new staff members• Creation of presentations and business ideas• Morning meetings of daily targets and motivation • Project management of IT-related projects, including planning, resource allocation and monitoring of project activities• Assisting all departments to insure completion of project and/or task(target)• Purchasing of equipment• Equipment maintenance – Generator; UPS; Computer room Air-cons; Fire protection system; Access control system• Backup’s• VOIP/ DAHDI on free PBX• Maintaining of software and updating• Server Maintenance • Wireless/Routers and switches configuration and installation• MS Windows XP/Vista/7/8/10; MS Office 2007/2010/2013; Windows 365• Windows Server 2008• New Hardware installation and upgrade• Network Office Cabling• Workstation setup• Network Cabling installation• Set up and maintenance of Wireless Networks• Technical Support onsite and remotely• N-Computing terminal support • Vspace sever installation and support• Basic VMware server support and Virtual Server setup• Basic Network administration• Desktops & laptops support and troubleshooting • Software troubleshooting• Connecting to FTP servers• troubleshooting ADSL faults with customer/ISP and Telkom• Installing, supporting, maintaining printers and scanners• System restores • Mail archiving (.pst)• Manage MS licensing

• Training of new call Centre agents• Hiring of new staff• Customer service /Customer care• Assisting staff members to reach target• Daily meeting and motivation• Assisting in IT solutions and support• Commission structures / Assisting in monthly wages• Analyzing Call Centre/ performance data• Assisting developer with designs and ideas• Assisting in marketing of company products