Jake Seeley 🥾 Email & Phone Number

Redding, Ca, Us

Redding, California, United States

Managed demo requests, inbound inquiries, and outbound prospecting efforts to secure demo appointments and expand brand visibility. Conducted Discovery Calls with security leads, qualifying prospects for demos and preparing detailed documentation for seamless hand-off. Highlights of accomplishments in this role include:- Collaborated closely with the Sales Director to qualify prospects, ensure alignment with budget and needs, and implement outbound processes, resulting in a 225% increase in cold outbound sales qualified leads.- Expanded market presence in the Pacific region by doubling customer prospect data through strategic competitor analysis and stakeholder identification.- Successfully managed customer-facing booths at major cybersecurity tradeshows, showcasing Swimlane’s value proposition and generating new qualified leads.- Established strong partnerships with key stakeholders in the Pacific region and adapted quickly to the dynamic startup environment, ensuring continued success amid constant changes.

Redding, California, United States

Conducted cold outbound outreach to companies, educating them on the benefits of account-based marketing versus lead-based strategies, securing successful demo bookings and revenue generation. Played a key role in breaking records for qualified opportunities booked in the SMB segment, highlighting a consistent track record of exceeding targets.Highlights of accomplishments in this role include:- Achieved $500k in revenue sourced within 4 months of training, showcasing exceptional sales insight and effectiveness in the role.- Exceeded ramp-up quota by 266%, indicating a rapid and successful onboarding process and early impact on sales performance.- Implemented a detailed discovery process to identify pain points and ensure Account Executives were set up for successful demo calls, contributing to overall sales success.- Promoted to a more competitive segment due to demonstrated adaptability and ability to penetrate high-fit accounts effectively.

Tempe, Arizona, United States

Addressed escalated issues related to vehicle, registration, and online portal access, assisting customers both pre and post-sale. Coordinated with dealers to resolve mechanic issues, ensuring timely resolution for customers. Guided customers through the car selection process, offering valuable assistance and support.Highlights of accomplishments in this role include:- Managed a high call volume of 50+ calls daily, actively listening to and resolving customer complaints and issues.- Collaborated with teammates on a daily basis to share best practices, address common roadblocks, and celebrate success stories.- Demonstrated exceptional customer service by prioritizing each call for maximum customer satisfaction, showing empathy and professionalism in resolving customer frustrations.- Provided solutions for customers experiencing vehicle difficulties.- Increased retention by providing exceptional customer service. - Sustained over 98% satisfaction rate on customer surveys.

Scottsdale, Arizona, United States

Provided Audio/Video installation, customer support, troubleshooting and light programming for commercial video conferencing, collaboration, interactive education, and sound reinforcement. Mounted projectors, smart TV's, projection screens, in-wall and ceiling speakers in corporate and residential buildings, along with cameras for Zoom call integration. Read wiring diagrams and blueprints for complete installation of multimedia systems, including termination of varying cables.

Scottsdale, Arizona

Heavy client facing role. Set/Strike breakouts, general sessions. Ran live sound boards, lighting boards, video switchers. Primarily specialize in Audio such as setting PA systems, wireless microphones, etc. Assisting clients in conference for AV purposes

Mesa, Arizona, United States

Loveland, Co & Mesa, Az