Jacob Wallner Email & Phone Number

Saint Paul, Mn, Us

Blaine, Minnesota, United States

Greater Minneapolis-St. Paul Area

- Plan and execute a daily schedule of sales calls on a pre-determined route- Meet with each account on a regular basis regarding inventory, sales, new products, and product demos to grow revenue and volume- Service and improve the marketability of our products through shelf management, display position and frequency, concept selling and price point management- Delivering and placing Point of Sale to improve marketability and product awareness- Work with supplier representatives and brand managers in the field to successfully achieve sales goals and incentives- Inventory/invoice management

Duluth, Minnesota Area

- Current Position: Customer Service Specialist- Duties: Provide exceptional customer service accompanied by extensive knowledge of athletic and outdoor gear and products, attend to positive and negative customer inquiries, oversee the cashier's metrics and customer service responsibilities, close down the store's cash office by counting the money in the tills as well as make cash deposits.- Beginning Position: Sales Associate in Footwear, Golf, and Team Sports Departments- Known for exemplary customer service, team player mindset and exceptional cash-handling accuracy- Ongoing record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews- Excellent knowledge of inventory management

(May 2013 – current) Cumberland, WIMarketing/Advertising/Sales- Designing brochures, t-shirts and flyers for various store sponsored clinics and camping/hiking book signings- Participating in local community fundraisers as a representative of the IdleWild business to show our support for the small community.- Establishing live connections with other neighboring community and city businesses to create cohesive and supportive business-to-business promotions. - Control and improvement of online/web presence improving the businesses’ Google search appearance, enhancing Facebook pages and other social media sites.- Provide fun and amazing customer service, working hard to set IdleWild apart from everyone else.

As a Salesman at Kirby (also known as Green Home Solutions), I had one main objective, and that was to sell vacuums. To be a successful salesman in this field I had to use many different sales and advertising/marketing techniques. For the marketing portion, I walked around in different neighbor hoods trying to set up appointments with customers to receive a free carpet cleaning. Once the customer agrees to the free cleaning, I am able to utilize the sales techniques I was taught in training. After 2 short weeks, I became rather good at selling vacuums so my boss had new employees shadow me to pick up on some of my techniques before then went out on their own. I picked up many valuable skills in the 3 months working their and nearly all of them will be useful in my future career path

(May 2011 – April 2012) St. Paul, MNBeginning Title: Vehicle Service Agent. Ending Title: Customer Service Return Agent/Rental AgentFull time (40-50 hrs/week) during summer months and worked over all breaks in college (spring break, winter break, etc)- Conflict Resolution- When a customer returns a car, I am the first person to greet them. If the customer had an issue with the car/customer service, I was the first employee to hear about it. My job was to resolve the conflict by asking them what issues they had and by finding out what we could do to fix it- Provide a great experience for customers- Clean and shuttle cars to quality standards- Perfect Attendance (always willing to pick up shifts when needed)- Some Sales: Sell GPS units, Rental Car upgrades

St. Paul, Mn

(June 2008 – August 2010) St. Paul, MN- Pizza/Hoagie maker, Customer Service Cashier, Inventory, Prep Chef, Telephone Customer Service, Kitchen Trainer, Process Orders- Busiest Davannis Location in Minnesota- Worked through Junior and Senior Year of high school

Bachelor'S Degree, Marketing, Business School Grade: 3.0

Education record