Jalen Wright Email & Phone Number

Provided exceptional table service in a high-end dining environment, ensuring a seamless dining experience for guestsExpertly coursed out meals, timing the firing of dishes based on customer preferences and kitchen readiness.Monitored the pacing of food delivery, adjusting service to maintain optimal dining flow and guest satisfactionWorked in the brewery section, performing duties typical of a brewery server, including serving craft beers and educating guests about brewery offeringsMaintained a deep knowledge of the menu, including seasonal offerings and specialty dishes, to provide informed recommendations to guests

Trained new employees in the standard operating procedure for the restaurantDeveloped rapport with guests and built up a regulars list through exceptional customer serviceAddressed concerns promptly to improve customer experience and deescalate issuesHandled cash and credit cards for payment of service and meals

Led group fitness classes and maintained a supportive environmentEncouraged engagement in group fitness classes to create and maintain motivational and supportive culture while boosting positive client experiencesCollaborated with other trainer to entail the best experience for the clientsListened to customer concerns, monitored form, and recommended necessary movement compensationMaintained files detailing personal fitness regimens, records, and contracts in newly implemented systems to keep client information current and classified