Jalonte Phillips Email & Phone Number

Hyattsville, Maryland, United States

- Client Engagement: Greet clients, answer phone calls, provide directions, and address routine concerns. Respond to telephone and email inquiries within one business day.- Provide Backup Support: Offer support to other departments and teams as needed.- Learning & Networking: Attend webinars and workshops to foster company growth.- Data Collection & Reporting: Collect and compile data for report preparation.- Newsletter Creation: Created CMT’s “Stepping into the New Year”… Show more - Client Engagement: Greet clients, answer phone calls, provide directions, and address routine concerns. Respond to telephone and email inquiries within one business day.- Provide Backup Support: Offer support to other departments and teams as needed.- Learning & Networking: Attend webinars and workshops to foster company growth.- Data Collection & Reporting: Collect and compile data for report preparation.- Newsletter Creation: Created CMT’s “Stepping into the New Year” newsletter, and multiple holiday corporate posters.- Training Materials: Assisted in creating five safety training manuals for one of CMT’s contracts. - Capability Statements: Created and managed CMT’s Comprehensive and IT Capability Statements.- Documentation Management: Scan and file paper documents; develop, maintain, and update documentation, databases, and spreadsheets.- Meeting Management: Schedule and cancel meetings and appointments on Teams, take notes, and distribute information.- Administrative Support: Perform highly responsible administrative and executive secretarial work, handle confidential information, and multi-tasked efficiently.- Procurement: Searched, tracked, and reviewed procurement opportunities, ensuring CMT met qualifications and requirements.- Proposal Development: Assist in the submission of RFIs, RFPs, and RFQs for government opportunities.- Recruitment: Assist in recruiting, reformatting resumes, contacting candidates including vetting resumes in CMT’s database using BambooHR. - Customer Support: Assist in addressing customer inquiries, resolving issues, and ensuring satisfaction.- Contract Tracking: Help identify new contract opportunities and track current and past contracts through GSA.gov, SAM.gov, and other procurement portals.- Quality Assurance: Assist in quality control and assurance procedures.- Reporting: Generate reports and provide data analysis as requested.- Ad-hoc Tasks: Perform additional tasks and responsibilities as assigned. Show less

- Captured and created stunning photographs, 10 engaging newsletters, 5 compelling social media posts weekly, and captivating 2 videos. - Develop and schedule engaging content for the SPCA’s social media platforms.- Developed and executed 2 social media campaigns aimed at increasing public awareness and sparking engagement and fundraising events. - Created 3 monthly performance spreadsheets that were posted for public viewing, providing updates on SPCA’s progress.- Manage and… Show more - Captured and created stunning photographs, 10 engaging newsletters, 5 compelling social media posts weekly, and captivating 2 videos. - Develop and schedule engaging content for the SPCA’s social media platforms.- Developed and executed 2 social media campaigns aimed at increasing public awareness and sparking engagement and fundraising events. - Created 3 monthly performance spreadsheets that were posted for public viewing, providing updates on SPCA’s progress.- Manage and maintain our social media presence across various platforms- Monitor and report on social media performance metrics, including engagement rates, follower growth, and conversion rates. Show less

Williamsport, Pennsylvania, United States

- Maintained accurate records, tracked inventory, and coordinated team activities, while assisting the coach with daily logistics, such as coordinating team travel arrangements, managing equipment, and organizing schedules.- Consistently fulfilled managerial duties and effectively communicated with coaches, players, and staff.

Arlington, Virginia, United States

• Delivered exceptional customer service, assisting customers in product selection while meeting sales metrics.• Efficiently operated cash registers and provided stock room upkeep and store upkeep as needed.• Worked together as a team to meet weekly goals, as well as personal goals.• Demonstrated excellent communication skills, conveying product information and fostering a positive environment in sales strategy meetings.

Bachelor Of Arts - Ba, Business/Corporate Communications

High School Diploma