Jose Muñoz Email & Phone Number

Mcallen, Tx, Us

United States

Mcallen, Texas, United States

• Successfully sold DISH products and services to existing customers using the ability to present compelling offers and influence customer decision-making.• Effectively managed time, open to learning new methods, and sought to advance as a sales contributor.• Demonstrated the ability and resilience to bounce back from challenges and maintain focus on larger goals.• Assessed each customer and their needs to offer the best value.• Ability to build and maintain customer relationships.• Transpose customer information including demographic, billing, etc.• Provided excellent customer service, listen to the customer and ensure their satisfaction.

Harlingen, Texas, United States

Facilitating classroom learning, team meetings, and on-line sessions through the use of a variety of different delivery methods. Managed classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs. Performed all administrative duties including class and lab preparation, schedule administration, and participant record maintenance. Assisted learners in gaining knowledge and changing behavior by providing feedback with the help of the facilitator guide. Took advantage of development opportunities focused on facilitation, student engagement, and classroom management.

Mcallen, Texas Area

• Responded to customer inquiries about Mobile, Internet, Video, and Voice• Drove sales to meet daily and monthly goals• Provided coverage and assistance at other Spectrum retail locations in Texas• Managed the inventory of Mobile, Video, Internet, and Voice equipment• Assisted with the training of new hires• Volunteered in local communities• Supported customers with billing, sales, equipment, troubleshooting, and retention issues• Communicated with customers via email, text message, and/or telephone to schedule appointments

Mcallen, Texas Area

Managing targeted recycling accounts to increase volume growth, market share and profitability. Designing and implementing strategic initiatives to optimize the performance of key accounts. Securing relationships with key internal contacts to expand the supplier network across multiple national accounts.• Initiated cold call prospecting that led to multiple account wins.• Presented the portfolio of recycling services strategically to meet unmet customer needs.• Developed proposals, contracts, and pricing for targeted accounts.• Monthly goals were consistently achieved and exceeded.• Ensured a comprehensive on-boarding of new clients by collaborating closely with the sales team and manager.

Mcallen, Texas Area

• Cashes checks.• Processes deposits and change orders.• Balances cash drawer ensuring accuracy.• Developed strong relationship with customers and provided excellent service.• Cross sells services and other duties as assigned.• Attention to detail with number/math skills.

Mcallen, Texas Area

• Hired and recruited new cashiers and team members.• Conducting interviews with potential team members.• Trained new cashiers and stockers.• Provided guidance and communication to customers.• Provided information and answered the phone at the store.• Resolved complaints or comments received from customers.• Provided the store with profitable strategies.• Managed inventory and communicated with vendors.• Supervised and guided members of the store team.• Prepared work schedules for other members of the staff.• Developed sales and promotional content for the store.

Certificate, Management

Course focuses on the principles of management and addresses two main themes: What are the variables that affect how, when, where, and why.

Certificate, Human Resources Consultant

Certificate, Recruiter Assistant Certificate

Associate Of Arts - Aa, Business Administration And Management