Jamain Graveney Email & Phone Number

London, England, United Kingdom

I help Banking and Payments clients with their most pressing and complex regulatory challenges. My advice and experience spans consumer duty implementation, new and amended product development, conduct risk, digital transformation, customer experience, governance, data and risk frameworks. Please get in touch if we can help.

London, England, United Kingdom

Leading the delivery of new savings products and originating propositions aligned to the BUK strategy. Launched new products: Led a 30-person cross-functional team of designers, research, product owners, marketing, developers etc to deliver the Rainy Day Saver product. – Product launch in September 2022. Achieved 500k+ new accounts, £2bn+ new balances and 150k incremental sign-ups to an existing proposition.– Led product discovery, strategy setting and delivery of backlog items.- First hand experience working with Conduct Rules from a delivery perspective and ensuring a compliant product launch and post-implementation review.– Currently leading a new product launch for delivery in 2023 to 1.2m customers.– Won two BUK awards for outstanding delivery performance and customer obsession.Delivered new propositions: Led sprints, workshops and customer testing in order to originate new savings, insurance and mortgage propositions, including: – Letting agent: Designed new business model with potential £25m+ income potential in 5 years. Obtained ExCo support before funding cuts.– Digital Vault: Potential anchor product. Led supplier identification and onboarding. Built prototype, led customer testing and obtained ExCo support before funding cuts.– Home and Life protection backlog: Led customer-centric design workshops with insurance partners. Helped shape future strategy for the UK retail insurance business.Diversity and inclusion: Leading role supporting internal colleague development and inclusion.– Barclays global ‘100 Black Leaders’ – selected for accelerated talent development. – Black Professional Resource Group (BPRG) – Mentor and external BPRG representative.– Value Exchange Propositions – Colleague council representative.

Senior Business Manager to the Barclays UK Head of Digital and member of the UK Digital leadership team.- Digital strategy: Led conduct risk input to the Barclays UK Digital strategy and supported proactive risk management. Led team operations as we increased app growth from 7m to 10m active users.- Colleague education: Led half-yearly training events for up to 700 colleagues outside Digital. Covered digital strategy, product development and growth of the Barclays app. - Diversity and inclusion: Led the Digital Colleague Forum, representing 400+ team members. Led delivery of over 50 events supporting colleague well-being and workplace inclusion.

Senior manager with expertise in conduct risk management, complex investigations and compliance reviews. - Conduct risk business model and strategy analysis: Led process design and roll-out across UK and Africa. - Complex investigations: Investigated employee misconduct cases with >£50m P&L impact. - PRA and FCA reporting: Led Group-wide ‘significant events’ and remuneration reporting to PRA and FCA.- Thematic reviews: Led regulatory change-driven thematic reviews, e.g. incentives, digital change.- Line-managing junior Compliance officers and supporting their technical and personal development.

Leadership role within the Group Compliance function. Experience focused on:- Design and roll-out of the Group business model analysis conduct risk framework. - Led conduct risk input to ICAAP reporting process.- Led conduct risk business model analysis to Board reporting.

Senior FCA supervisor responsible for leading conduct risk assessments of Major Retail Banking Groups. My achievements included:- Supervising regulated businesses and leading workstreams analysing the business models of several Major Retail Banking Groups and wholesale firms (BMSA).- Leading the roll-out of the Firm Supervisory Framework (FSF) to multiple supervisory teams and delivered training to supervisory teams.- Leading Retail Banking Supervision’s early work to understand the impact of digitalisation and behavioural economics on banking business models.

Experienced management consultant responsible for delivering a range of regulatory change projects.Compliance function operating models: Contributed to the review, design and implementation of more effective global operating models for a retail bank and three wholesale banking compliance functions. - Regulatory remediation and core compliance: Led investigatory and advisory services including: – Workstream lead on s166 reviews on corporate governance, compliance controls, advice etc.– Completed secondments to clients’ compliance advisory and internal audit teams.Team development: Supported colleague development and established a positive perception of PwC:– Led graduate onboarding and performance management within the PwC Risk team.– PwC graduate recruitment lead campus ambassador for the University of Bristol.- Performing line management and performance management for junior consultants.

Management Consultant and received fast-track promotion from the graduate scheme. My achievements included:- Working across asset management, retail banking capital markets, transactions, operations and risk.- Leading a portfolio of equity derivatives settlements at a global investment bank.- Leading a workstream for a PPI mis-selling project.- Assessing a global investment bank’s level of MiFID compliance.- Completing a due diligence review of client on-boarding at a global wealth and asset manager.- Completing a target operating model review for a UK insurance broker.

Bachelor Of Arts - Ba, History, 2:1

Activities and Societies: Afro-Caribbean Society Committee member; Poker Society Committee member

Level 6 Diploma, Chartered Fellowship (Chartered Fcsi), Investment Compliance

Chartered Fellow (Chartered FCSI), the CISI's highest professional designation. Holder of the Diploma in Investment Compliance.

Investment Operations Certificate - Regulation, Securities, Financial Crime

Coursera Specialisation - Leading In The Digital Age, Digital Transformation; Design Thinking; Digital Product Management; Customer-Centric It Strategy.

Certificate, Business Accounting

Prince 2 Foundation

A-Level (A,A,C); As-Level (A,B), English Literature; History; German; Economics; Computer Science

Activities and Societies: Head Boy (2002 - 2003) Regional Debating (1998 - 2002) Basketball team captain (1996 - 2003)

Scholar, International Relations And Affairs