• Participate in sales work and provide purchasing support while interfacing with vendors. • Migrated Windows 2000 to XP, while restoring original data and configurations.• Trained employees on the system use.• Research, resolve and respond to various user requests and inquires.• Troubleshoot hardware problems.• Evaluate information gathered from multiple sources.• Advise customer on performance maintenance on software system.

• Prepared lessons that reflected accommodations for differences in student learning comprehension.• Establish clear objectives for all lessons, units, and projects to communicate these objectives to the students.• Employ a variety of instructional techniques and instructional media consistent with best practices and specific content knowledge.• Assess student learning, through observations, authentic performance, and more formal methods, in an ongoing manner.

• Provided information and advice to prospective students regarding the academic programs offered by the University• Advised enrolled and prospective students regarding academic programs and curriculums.• Assisted students with the interpretation of policies and procedures to meet educational and career goals.

• Analyze and evaluate existing and proposed systems.• Identify needs of users by asking probing questions and utilizing available tools• Aided in identifying errors in power supply modules, fan speed and operation.• Troubleshoot and decipher problems • Assisted with application software.• Installed and uninstalled programs.• Made recommendations for improvements with existing technology.