Jamal Shah Email & Phone Number

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

• Robustly obtaining registration information and processing client registration requests on timely manner.• Onboarding new vendors, ensuring all required documentation from vendors is received and data is entered accurately• Effectively reviewing and finalizing vendor agreements.• Meeting with suitable vendors to assess their products, inquiring about their services, negotiating pricing and communicating any product or service-related concerns• Conducting interviews with new vendors and informing approved vendors of their responsibilities and obligations.• Developing and sustaining long-standing relationships with company approved vendors, while conducting research on available vendors to determine which vendors are providing best service and product quality

Riyadh, Saudi Arabia

• Meticulously controlled 3 PL Management and operational supervision,• logistics cost control & SOP set up.• Conducting training & development programs.• Took care of complete inventory and managed stock• Conscientiously coordinated and oversaw all warehouse logistics.• Guaranteed proper transport, packaging, and placement of products.• Maintained and observed office premises daily while assuring smooth flow of work on floor• Supervised general office activities, facilities, office layout, and basic operational infrastructure and made sure day to day operations of organization in smooth and effective way.• Completed operational requirements by scheduling employees.Key Achievements:Successfully started various fulfillment projects like Golden scent, Samsung, Iqos and Assr al Jawal

Saudi Arabia

• Efficaciously handled all inbound activities including receiving’s and cancelled shipments.• Managed storage compliance; investigated lost, miss-located, mishandled and damaged goods. • Superintended receiving inspections and report discrepancies.• Ensured timely and appropriate escalation of critical issues. • Adroitly maneuvered data entry, clerical duties, departmental filing, and mailing daily, as needed.• Performed work leader duties for shipping, receiving and warehouse functions to achieve overall objectives of organization.• Supported logistics manager and supervisor on special assignments.• Improved warehouse work processes through strategic planning to create more efficient fulfillment system

Riyadh, Saudi Arabia

• Support and provide superior service via phones, e-mails and faxes as a receiver and caller • Use questioning and listening skills that support effective telephone communication. • Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. • Understand the impact of attitude in handling calls professionally • Effectively deal with job stress, angry callers, and upset customers • Use the most appropriate way to communicate with different behavior types on the telephone. • Apply the elements of building positive rapport with different types of customers over the phone. • Apply the proper telephone etiquette to satisfy various customer situations. • Apply appropriate actions to effectively control a telephone call. • Identify voice skills and how to enhance a good telephone presentation. • Meets commitments to customers • Other duties as assigned. • Display Time flexibility towards shifts as per work floor requirements

Bachelor Of Computer Science, Computer Systems Networking And Telecommunications

Ics, Higher Secondary, Computer Science