Jamal Wright
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Jamal Wright Email & Phone Number

Looking to help drive revenue, improve customer retention, SOPs, and overall CS experiences for all reputable platforms. I thrive on driving company culture and assisting my peers in reaching their full potential. at The Hitsystem LLC
Location: Jersey City, New Jersey, United States 8 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
The Hitsystem LLC
Role
Looking to help drive revenue, improve customer retention, SOPs, and overall CS experiences for all reputable platforms. I thrive on driving company culture and assisting my peers in reaching their full potential.
Location
Jersey City, New Jersey, United States

Who is Jamal Wright? Overview

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Quick answer

Jamal Wright is listed as Looking to help drive revenue, improve customer retention, SOPs, and overall CS experiences for all reputable platforms. I thrive on driving company culture and assisting my peers in reaching their full potential. at The Hitsystem LLC, based in Jersey City, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Jamal Wright.

Jamal Wright previously worked as CEO at The Hitsystem Llc and Music Producer & Song-Writer at The Hitsystem Inc. Jamal Wright studied at Abraham Lincoln High School.

Profile bio

About Jamal Wright

CS Senior Ops Team Leader Customer Service USA BetMGMCEO of The HitSystem LLC. ( Music Production Team )Co-CEO of The Hits Council ( Music Publishing & Management Team )VP of A&R True N Living LLC.

Listed skills include Analytical Skills, Post Sales Support, Support Management, Music Theory, and 3 others.

Current workplace

Jamal Wright's current company

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The Hitsystem LLC
The Hitsystem Llc
Looking to help drive revenue, improve customer retention, SOPs, and overall CS experiences for all reputable platforms. I thrive on driving company culture and assisting my peers in reaching their full potential.
8 roles

Jamal Wright work experience

A career timeline built from the work history available for this profile.

Ceo

Current
The Hitsystem Llc

United States

A full service production team hailing out of Jersey City, NJ., specializing in music production, song-writing, music referencing, song arrangement, artist development and much more.

Jan 2011 - Present

Music Producer & Song-Writer

Current
The Hitsystem Inc

United States

Jan 2011 - Present

Operations Specialist

New Jersey, United States

  • Responsible for coordinating and conducting daily lottery production.
  • Followed operational procedures to ensure the accurate processing and evaluations of all online lottery ticket sales.
  • Communicated with all staff in HQ to resolve technological issues.
Aug 2022 - Jul 2023

Cs Senior Ops Team Leader

Jersey City, New Jersey, United States

  • Was Promoted as CS Sr. Ops Team Leader, Sept., 2021.
  • Participate in team meetings with other departments (eg. 2nd line team, P&I, Compliance, CRM, Acquisition, ETC.
  • Supervised 11 team leads to make sure that their CS associates were providing excellent customer service to callers requiring assistance for all matters.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Defined clear targets and objectives and communicated to other team members.
Sep 2021 - Jul 2022

Cs Team Leader

Jersey City, New Jersey, United States

  • Was promoted as a TL in March of 2021.
  • Quality monitoring to ensure a high level of service performance through continuous coaching that will result in gradual development and improvement of CS Associates.
  • Conduct 1:1 coaching and development meetings discussing performance and career development.
  • Ensure that policies and procedures are followed.
Sep 2020 - Sep 2021

Customer Service Representative

Jersey City, New Jersey, United States

  • As a CS Agent, was responsible for handling 50-70 contacts per day between email, phone and live chat communications.
  • Assess situations, identify issues, and follow company policy to resolve complications, as well as anticipate, meet and exceed our customers' needs and expectations, and achieve agreed-upon levels of service/ quality.
  • Worked in coordination with other teams, local and remote.
Feb 2020 - Sep 2020

Customer Service Representative

New York, New York, United States

  • General upkeep and maintenance of all 44 floors in the corporate office to ensure that all health and safety standards were met
  • Coordinates the cleaning appointments, waste disposal, conference room reservations, catering orders for all meetings, office and cubicle adjustments and all building common area repairs
  • Answering calls at a high volume
  • Creating tickets for all tasks, and assigning them to the corrected employee to complete
  • Ensuring projects are met before deadline
  • Scheduled meetings and catering
Jan 2019 - Jan 2020

Customer Service Representative

Jersey City, New Jersey, United States

  • Recognized new and past due accounts and set up payment arrangements with customers over the phone.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience
Mar 2014 - Sep 2018
1 education record

Jamal Wright education

  • Abraham Lincoln High School
    Abraham Lincoln High School
FAQ

Frequently asked questions about Jamal Wright

Quick answers generated from the profile data available on this page.

What company does Jamal Wright work for?

Jamal Wright works for The Hitsystem LLC.

What is Jamal Wright's role at The Hitsystem LLC?

Jamal Wright is listed as Looking to help drive revenue, improve customer retention, SOPs, and overall CS experiences for all reputable platforms. I thrive on driving company culture and assisting my peers in reaching their full potential. at The Hitsystem LLC.

Where is Jamal Wright based?

Jamal Wright is based in Jersey City, New Jersey, United States while working with The Hitsystem LLC.

What companies has Jamal Wright worked for?

Jamal Wright has worked for The Hitsystem Llc, The Hitsystem Inc, Lotto.Com Inc., Betmgm, and Marsh Mclennan Agency.

How can I contact Jamal Wright?

You can use AeroLeads to view verified contact signals for Jamal Wright at The Hitsystem LLC, including work email, phone, and LinkedIn data when available.

What schools did Jamal Wright attend?

Jamal Wright studied at Abraham Lincoln High School.

What skills is Jamal Wright known for?

Jamal Wright is listed with skills including Analytical Skills, Post Sales Support, Support Management, Music Theory, Customer Service Representatives, Audio Recording, and Support Services.

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