Information Technology Support Engineer
CurrentProvided technical support to NHS healthcare professionals, troubleshooting and resolving software and hardware issues. Active Directory and file share management,Windows XP/7/10;Installed and configured software applications, including clinical systems and productivity tools;Maintained system performance and availability, ensuring compliance with NHS IT policies and procedures;Installed and configured operating systems and software applications;Assisted in the development and delivery of training programs for users of IT systems and applications;Providing 1st and 2nd level technical and remote support to all Trust staff/clients with IT issues or queries.