Jamal Khan Email & Phone Number

Oakville, Ontario, Canada

Managed critical IT infrastructure, including servers, networks, and security systems, ensuring optimal performance and reliability. Implemented and enforced security measures, conducted data backups & provided technical support to end-users. • Oversaw all technical infrastructure for the company and affiliates through provision, deployment, and implementation processes with accountability for hardware and software asset management.• Led capacity planning initiatives and established… Show more Managed critical IT infrastructure, including servers, networks, and security systems, ensuring optimal performance and reliability. Implemented and enforced security measures, conducted data backups & provided technical support to end-users. • Oversaw all technical infrastructure for the company and affiliates through provision, deployment, and implementation processes with accountability for hardware and software asset management.• Led capacity planning initiatives and established proactive maintenance plans, including Break-Fix solutions.• Developed and maintained comprehensive documentation for operational processes, procedures, and project files to ensure the integrity and security of organizational data and assets.• Managed Azure infrastructure, including Active Directory, AD Connect integration & RBAC administration; designed & implemented migration strategies, deployed applications using Azure Kubernetes Services (AKS) & utilized various Azure services like Availability Sets, Virtual Machine Scale Sets & Network Security Groups (NSG).• Handled provisioning, monitoring & management of VMs, storage accounts, Azure Resource Manager Templates.KEY PROJECTS: Spearheaded completion of ESXi hosts upgrade from 6.5 to 7.x, Server Hardening and DMZ environment upgrade. Participated in the successful migration of 50 servers from On-Premise to Azure cloud. Implemented, configured, and managed Azure AD Connect, seamlessly integrating On-Prem Active Directory with Office 365/Azure Active Directory; improved organizational efficiency, scalability, and security. Show less

Vaughan, Ontario, Canada

Oversaw and supported extensive server infrastructure across global offices, focusing on daily operations. Engineered and deployed virtualization environments while optimizing data migration processes and leveraging virtualization features for efficient VM management. Led installations of domain controllers and upgrades for company applications and client tools.• Managed and supported over 500 servers across global regional offices, addressing daily operational issues.• Built and set up… Show more Oversaw and supported extensive server infrastructure across global offices, focusing on daily operations. Engineered and deployed virtualization environments while optimizing data migration processes and leveraging virtualization features for efficient VM management. Led installations of domain controllers and upgrades for company applications and client tools.• Managed and supported over 500 servers across global regional offices, addressing daily operational issues.• Built and set up new VMware ESXi hosts, vCenter servers, and guest virtual machines; integrated new hosts into the vCenter server and configured networking settings as per requirements.• Used virtualization features such as snapshots, templates & clones to streamline VM deployment & management.• Deployed, installed and configured new domain controllers, seamlessly integrating them into the existing domain.• Implemented software for enterprise resource planning and human resources, as well as client tools, ensuring efficient and reliable system operations.KEY PROJECTS: Engineered & configured a new data center & facilitated the migration of all data for prod & development testing. Upgraded various company applications, including security (Kaspersky), endpoint management (Ivanti), email archiving (Archive Manager), and Active Directory management tools (Netwrix Auditor and Addaxes) . Installed and configured the Cantara application for JD Edwards and Ramco software for Human Resources. Show less

Toronto, Canada Area

Led infrastructure architecture for diverse client needs, leveraging technologies such as VMware vSphere, Microsoft platforms, and server clustering to ensure high availability and business continuity. Managed server deployments, maintenance, and upgrades while collaborating closely with development teams to optimize monitoring, backups, and performance across large-scale environments. Implemented strategic improvements to enhance client operations and meet performance objectives.• Oversaw… Show more Led infrastructure architecture for diverse client needs, leveraging technologies such as VMware vSphere, Microsoft platforms, and server clustering to ensure high availability and business continuity. Managed server deployments, maintenance, and upgrades while collaborating closely with development teams to optimize monitoring, backups, and performance across large-scale environments. Implemented strategic improvements to enhance client operations and meet performance objectives.• Oversaw all customer infrastructure architecture, transforming business needs into solutions and managing a wide range of technologies, including firewall and server management, load balancers, disaster recovery, and incident response management while ensuring high availability and business continuity.• Deployed physical and VMware virtual servers using Microsoft platforms, ensuring client-specific tools and applications were installed; managed change control processes for hardware and software installations, removals, upgrades, downgrades, and modifications, maintaining compliance with client requirements and optimizing server environments.• Maintained and administered AD 2008 and 2012 and Windows Clustering on Windows server 2008 and 2012R2 platforms within TELUS Data Center networks, along with SAN Storage and all configurations.• Performed monthly and scheduled maintenance, upgrades, and Microsoft patch deployment using SCCM, ensuring successful test and QA server health scans before deployment; completed patch management for internet and external audits and to secure large financial and government institutions.KEY PROJECTS: Designed & implemented VMware vSphere Data Center, Production, & DR cluster; configured all advanced features using cluster level network aggregation, Affinity & Anti-Affinity rules for several large clients within TELUS. Successfully migrated the data center for AON Canada's production site, upgrading from Windows Server 2003 R2 and 2008 R2 to 2012 R2. Show less

1 Yonge Street, Toronto, Ontario

Configured and optimized storage appliances and NAS solutions, integrating with directory services, and enhancing network security through server deployments. Managed database servers to ensure efficient data operations and support overall IT infrastructure.• Configured and set up Dell EqualLogic FS7610 Appliance andPS6210 Storage Array, ensuring optimal performance.• Implemented Dell EqualLogic NAS, including the creation of NAS clusters, integration with Active Directory, SNMP… Show more Configured and optimized storage appliances and NAS solutions, integrating with directory services, and enhancing network security through server deployments. Managed database servers to ensure efficient data operations and support overall IT infrastructure.• Configured and set up Dell EqualLogic FS7610 Appliance andPS6210 Storage Array, ensuring optimal performance.• Implemented Dell EqualLogic NAS, including the creation of NAS clusters, integration with Active Directory, SNMP configuration, and setup of containers and shares.• Installed and configured MS SQL Server 2012 on database servers, ensuring smooth data management operations.• Deployed and configured Websense Triton Server Ver 7.6 on Windows Server 2012, enhancing network security. Show less

North York, Ontario

Managed and optimized infrastructure to ensure reliable performance and security. Implemented and maintained servers, databases, and IT systems, while troubleshooting issues and deploying scalable solutions to meet organizational IT needs.• Implemented and managed the installation, configuration, and implementation of a Storage Area Network (SAN) infrastructure within the environment.• Administered the installation, configuration, and maintenance of the Brocade Fiber Channel Switch for… Show more Managed and optimized infrastructure to ensure reliable performance and security. Implemented and maintained servers, databases, and IT systems, while troubleshooting issues and deploying scalable solutions to meet organizational IT needs.• Implemented and managed the installation, configuration, and implementation of a Storage Area Network (SAN) infrastructure within the environment.• Administered the installation, configuration, and maintenance of the Brocade Fiber Channel Switch for the HP EVA 6000 SAN using web tool software.• Facilitated virtual machine management tasks, including the creation of virtual machines, snapshots, templates, clones, and deployment from templates. Show less