Jamal Q. Email & Phone Number

Burlington, Onatrio

• Lead Engineering team, assign and track projects, oversee new products & processes introduction (NPI)
• Provide training & guidance to customer accounts managers with submitting quotes and answering inquiries
• Assist customers with technical and manufacturing challenges and resolve any quality-related issue by providing DFM & FMEA
• Assist supply chain with resolving parts constraints & manufacturing with on-time delivery & quality specification
• Manage 55 customer accounts & 8 million in revenues including startup & established customers
• Oversee ISO, UL & CSA audits & compliance to new standards, monitor progress using ERP/MRP & KPI

Burlington, Ontario

• Developed, maintained & communicated daily production schedule and targets for on-time delivery
• Managed 65 staff members from Engineers/Technologist, QC, shipping/receiving, rework/repair & Operations department
• Conducted performance appraisal for direct reports, hired new staff and approved overtime and vacation
• Arranged training for direct reports, developed, motivated team with focus on lean manufacturing
• Provided status & shipping commitments to customer accounts & consistently showed increasing monthly revenues
• Ensured adherence to quality assembly guidelines & procedures, initiated continuous improvements within engineering

Burlington, Ontario

• Developed relationships with customers to understand NPI requirements & provided timely responses
• Facilitated all communication & tracked deliverables, managing consigned material and project-related changes
• Coordinated teams to create production schedule to ensure timely delivery of quality product to meet customer expectations
• Anticipated new orders based on product demand, integrated new customers & crafted process flows for production
• Worked with management team in contract negotiation & renewals as well as project scope change & risk assessment
• Analyzed project metrics to determine project development & creatively addressed complex problems

Burlington, Ontario

• Developed electronic assembly procedures & work instructions as well as maintained manufacturing equipment performance
• Improved process flow to increase throughput & to reduce cost, provided training to assembly team
• Improved processes by performing root-cause analysis, conducted failure & statistical analysis to improve product quality
• Coordinated & provided direction to assembly & through-hole soldering team for meeting production delivery schedule
• Provided technical support for introduction of new PCB on SMT, inspection, soldering & assembly for electronics
• Conducted surveillance audits & wrote procedures for preservation of ISO certifications

Burlington, Ontario

• Developed & maintained semiconductor device manufacturing processes utilizing FMEA, Six Sigma & DMAIC
• Expedited new equipment installation by contract negotiation involving procurement specifications, quantity & pricing
• Wrote manufacturing & EHS procedures, monitored quality using SPC charts, 8D & FMEA, assisted with production scheduling
• Established System in Package (SIP), SMT & PCB assembly processes & optimized electronic hybrid devices production flow
• Performed in-line inspections & reliability testing throughout assembly, resolved non-conformance & production hold-up
• Conducted R&D, planed & performed DOE, documented & reported data & performed metrology

• Procured & installed equipment, qualified new manufacturing processes by utilizing SPC charts, FMEA, DMAIC & Six Sigma
• Managed equipment uptime, consumable & spare part inventories, trained & directed operators & technicians
• Performed material & product evaluations for suitable alternative through innovative testing from various suppliers
• Conducted R&D, performed DOE & metrology, documented analyzed data to establish cutting edge, low cost processes
• Worked with equipment manufactures & engineers in development of various software & hardware features, qualified equipment to rigid 6 Sigma & EHS standards, wrote procedures & facilitated technology transfer meetings
• Established & managed business-to-business collaborative relationships resulting in technical publications & business-to-consumer relationships to sell capabilities & capacity for generating revenuesAchievements

• Directed 20 operators, provided technical process & equipment recovery support, resolved manufacturing & production hold-up
• Sustained KPI & SPC for equipment & processes, reported night shift performance & manufacturing progress
• Operated process & metrology equipment to plan & execute experiments & DOE, reported analyzed data
• Organized installation & acceptance testing of equipment, established & maintained equipment operation procedures
• Delivered data driven reports & presentations to joint development program (JDP) customers & industry partners, contributed in fabrication, manufacturing, metrology, reliability testing & analysis of IC electronic.
• Achieved $1.5 million in cost saving & 25% productivity increment during night shift by resolving process non-conformance & manufacturing hold-ups, recovered equipment from breakdown, prioritized tasks and provided.

• Designed, fabricated & tested electrodes for phosphoric acid fuel cell
• Conducted R&D, device characterization, planned & executed DOE, reported analyzed data & provided training
• Troubleshot & repaired process & metrology equipment, developed & maintained manufacturing processes & procedures
• Saved $100,000 in cost saving by creating scientific apparatus, operated process & metrology equipment, reporting analyzed data for industrial & JDP customers

• Designed, fabricated & evaluated proton exchange membrane fuel cells
• Fabricated low cost solar cells by metal-induced crystallization, performed reliability testing
• Troubleshot & repaired process & metrology equipment, provided training, developed & maintained procedures &

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