TRESP Recruitment. We specialise recruitment across Innovation and Technology across the Medical Devices & Healthcare sectors. Our team has developed an intimate understanding of these markets and partners with organisations across Australia and the Asia Pacific region, to build leading teams that make a positive difference to their bottom line and the communities they impactWe’re proud of the trusted partnerships we’ve built with clients and candidates over the years and offer an unparalleled level of service at every stage of the recruitment process. Our team is passionate about what we do and has a genuine desire to support and guide you towards your goals. If you’re looking to partner with a team that works with passion, hunger, integrity and care, focuses on quality over quantity and has the knowledge and experience to achieve a successful outcome in every way, contact TRESP Recruitment today.Websitehttp://www.tresp.com.au

US Wealth Management- Invest Servicing Sr. Specialist I receives and resolves customer inquiries and complaints, working under limited direct supervision, handles the most complex customer problems, responds to questions/complaints, researches customer problems, keeps records of both problems and resolution, and escalates issues to the correct department or responds within established timeframes. Non-routine tasks, requiring experience to successfully accomplish.Key responsibilities include:• Take ownership of each customer while empathizing and prioritizing customer needs• Resolve conflicts and manage customer expectations• Determine customer needs and provide appropriate solutions through relationship building• Effective verbal and written communication with both external and internal customers• Document customer account activities thoroughly and concisely• Engage in interactive dialogue with customers through active listening• Critical thinker and ability to exercise independent judgment• Accuracy and attention to detail• Required to abide by all applicable regulatory and department practices and procedures• Effectively prioritize work to ensure efficiency• Conduct research as needed