Vice President Operations
Current- Develop and execute operations strategies that ensure the company exceeds revenue goals and surpasses customer expectations.- Direct new product development including planning, design, production marketing, sales and distribution with Executive Team.- Lead cross-team management in driving continuous improvement, focusing on performance metrics, quality, cost and safety.- Implement talent management strategies that effectively retain staff and foster a productive work environment that energizes and empowers members.- Oversee staff performance through daily coaching and support, collaborative problem solving, formal evaluations and growth and learning opportunities.- Implement lean manufacturing processes (5S, Values Stream Mapping, Kaizen); train and empower shop team to effectively identify opportunities for improvement.- Reduced raw material expenses by 8% through effective vendor/supplier analysis and implementation of a cost effective prototype process.- Responsible for all safety procedures, including compliance with Material Safety Data Sheets (MSDS) and OSHA policies, maintaining company’s injury free record.- Provide expert craftsman guidance to shop team to support manufacturing of sonically, functionally and visually superior wooden instruments.- Ensure optimal customer experience through product quality, production time.- Identify production targets that allow for optimal output in response to customer expectation, demand and production capacity.