- Develop and execute operations strategies that ensure the company exceeds revenue goals and surpasses customer expectations.- Direct new product development including planning, design, production marketing, sales and distribution with Executive Team.- Lead cross-team management in driving continuous improvement, focusing on performance metrics, quality, cost and safety.- Implement talent management strategies that effectively retain staff and foster a productive work environment that energizes and empowers members.- Oversee staff performance through daily coaching and support, collaborative problem solving, formal evaluations and growth and learning opportunities.- Implement lean manufacturing processes (5S, Values Stream Mapping, Kaizen); train and empower shop team to effectively identify opportunities for improvement.- Reduced raw material expenses by 8% through effective vendor/supplier analysis and implementation of a cost effective prototype process.- Responsible for all safety procedures, including compliance with Material Safety Data Sheets (MSDS) and OSHA policies, maintaining company’s injury free record.- Provide expert craftsman guidance to shop team to support manufacturing of sonically, functionally and visually superior wooden instruments.- Ensure optimal customer experience through product quality, production time.- Identify production targets that allow for optimal output in response to customer expectation, demand and production capacity.

• Managed a staff of volunteers in the coordination of the youth percussion program, coordinating with local stakeholders and parents to organize schedules for performances and events.• Secured proper resources for effective group operation, including scheduling busses and full travel logistics in addition to finding locations for performances.• Reviewed the organizational structure and spending strategies as the program director, reallocating the budget and prioritizing events for the group.• Coordinated the selection and training of volunteers while collaborating with the Board of Directors to drive the development of the program in the community.• Directed the program through to a national performance, competing with other prominent programs from throughout the United States.