James Junge Email & Phone Number

Santa Ana, California, United States

Track and prioritize all competing executive responsibilities and delegations via an innovative system I created linked through OneDrive and SharePoint. Administer all aspects of the division’s hiring process. Keep many confidential files organized and private. Represent executives in meetings with staff and external parties. Call and write to individuals at all levels of the organization and external agencies daily. Respond to requests on behalf of executives in a clear, effective, and pleasant manner. Draft and edit documents for executive and other managers assuring that each is well-structured and free of errors. Train staff to analyze and respond to unpredictable scenarios. Communicate difficult asks from management to staff. Research policies, deputy directives, and processes for both existing and new initiatives. Research the complex legalities of homeless encampment enforcement with CHP and local law enforcement to create guidelines. Bring division delinquency numbers for mandated training down from 77 to 2 while making sure supervisors knew and agreed to progressive discipline for continued delinquency.

Santa Ana, California, United States

Compose and edit documents. Manage correspondence and files. Assist with completion and submittal of forms. Inspect forms, documents, and programmed information for authenticity, completion, and correctness of information. Coordinate and communicate with several parties to reserve rooms and optimize meeting times for all. Remind meeting attendees and management of all relevant details and action items, being sure to catch anything missed based on priorities and anticipated needs. Track department overtime charging. Book flights, rental cars, and hotel reservations for management. Prepare travel itineraries. Coordinate and facilitate payroll. Remediate web documents in Word, PowerPoint, and Adobe Acrobat.

Anaheim, Ca

Provide prompt and accurate response to residential and commercial alarm signals based on company policies and procedures.Handle a high volume of incoming and outgoing phone calls while processing data and troubleshooting.Establish and maintain rapport in interacting with customers, customer emergency contacts, and emergency dispatchers during dispatch calls with fire, medical, and law enforcement agencies.

Los Alamitos, Ca

Identify and match customer needs to available resources within company guidelines. Categorize all available resources based on customer needs. Effectively communicate with customers by phone or in writing. Maintain customer databases, correspondence templates, and referral lists. Manage social media profiles, and publish web content. Process order and donation transactions, paperwork, and receipts.

Newport Beach, Ca

Contact brokers by phone and email to obtain detailed customer information. Work with quality control and underwriting to verify every aspect of provided customer information, run credit reports, check bank accounts, and verify assets. Work with sales and brokers to have properties appraised, and appraisals reviewed. Work with account executives and brokers to put loans through escrow in time to process and receive documents back.