James Carlon Email & Phone Number

San Diego, Ca, Us

San Diego County, California, United States

Palermo, Sicily, Italy

HTML, CSS, JavaScript, Webpack, NpmReact.js, GSAP ( Scroll trigger animations), Tailwind CSSGit and GithubAWS- Route 53, Cloudfront, S3 bucket

Remote

- Customer service and technical support via Salesforce, Zendesk and Agorapulse platforms.- Manage support lines – chat, phone, email—and social media to address technical and operational queries.- Update product articles and translations.- Liaise with third party service providers such as couriers, phone manufacturers and repair centres to organise the collection and return of the devices.- Listening to customers' requests actively with empathy, providing them with options to… Show more - Customer service and technical support via Salesforce, Zendesk and Agorapulse platforms.- Manage support lines – chat, phone, email—and social media to address technical and operational queries.- Update product articles and translations.- Liaise with third party service providers such as couriers, phone manufacturers and repair centres to organise the collection and return of the devices.- Listening to customers' requests actively with empathy, providing them with options to choose from, presenting solutions.- Offer upselling to customers and record sales opportunities by organising the transfer of information to the commercial department. Show less

Remote

10-week full-time intensive coding bootcamp learning HTML, CSS, Bootstrap,JavaScript ES6, SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shippedto production a clone of Airbnb and a Rails prototype of http://www.nbadigitalalbum.clickMy GitHub profile: https://github.com/jcarlon23

London, England, United Kingdom- Remote

Provide customers with telephone and email support on the services offered.Handle complaintsCollect feedback and complaintsUpdate the database with new information every time acustomer calls, and back up data regularly to protect sensitive customer information.Call customers to encourage them to renew expiring contracts.Follow the standards of the company to maintain a quality service

London, England, United Kingdom- Remote

Provide customers with telephone and email support on the services offered.Handle complaintsCollect feedback and complaintsUpdate the database with new information every time acustomer calls, and back up data regularly to protect sensitive customer information.Call customers to encourage them to renew expiring contracts.Follow the standards of the company to maintain a quality service

Londra, Regno Unito

▪ Welcoming and greet guests at our main Reception▪ Escorting guests to their booked meeting Act upon all requests that guests might have in an efficient and friendly manner▪ Handling external and internal calls in a professional manner▪ Booking of meeting rooms accurately and ensuring that all AV, room lay out and food and beverage requirements are noted in the absence of the Reservations Team▪ Ensuring a seamless and personal guest journey▪ Liaise with… Show more ▪ Welcoming and greet guests at our main Reception▪ Escorting guests to their booked meeting Act upon all requests that guests might have in an efficient and friendly manner▪ Handling external and internal calls in a professional manner▪ Booking of meeting rooms accurately and ensuring that all AV, room lay out and food and beverage requirements are noted in the absence of the Reservations Team▪ Ensuring a seamless and personal guest journey▪ Liaise with other departments to ensure efficient communication and guest service▪ Always act accordingly to Rapport and the client’s standards Show less

Londra, Regno Unito

▪ Create the optimal rental experience by maximizing on sales and service opportunities for every customer▪ Greet customers professionally and prepare the rental agreement▪ Advise on and sell optional extras to the customer according to his/her needs▪ Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras▪ Make expert recommendations and present every product to every customer every time▪ Provide excellent customer service in all customer… Show more ▪ Create the optimal rental experience by maximizing on sales and service opportunities for every customer▪ Greet customers professionally and prepare the rental agreement▪ Advise on and sell optional extras to the customer according to his/her needs▪ Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras▪ Make expert recommendations and present every product to every customer every time▪ Provide excellent customer service in all customer contact situations.▪ Handle customer complaints with professionalism and confidence▪ Handle all telephone and email inquiries in a friendly and helpful manner. Show less

Dubai, United Arab Emirates

▪ Coordinates and communicates with all stakeholders to ensure all resources are equipped and read to conduct the required activities▪ Implements the EK tow plan and ensures on-time performance (OTP) of EK tows▪ Minimizes and controls tow delays through active co-ordination with relevant dnata teams.▪ Managing and directing all teams around the flight to ensure flight departs on time.

Brisbane, Australia

▪ Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.▪ Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.▪ Providing exceptional face to face customer service.▪ Ability to deal with disgruntled clients including being able to exercise tact and restraint in the… Show more ▪ Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.▪ Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.▪ Providing exceptional face to face customer service.▪ Ability to deal with disgruntled clients including being able to exercise tact and restraint in the face of unfair criticism▪ Communicate and coordinate with other stores and different levels of staff. Show less

Brisbane, Australia

▪ Customer focus and adaptability to different personality types.▪ Strong phone and verbal communication skills along with active listening▪ Excellent attention to detail. ▪ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.▪ The ability to think outside the box

Brisbane, Australia

Full-Stack Web Developer, Information Technology

10-week full-time intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6, SQL, git, GitHub, Heroku and Ruby on Rails..

Certificate 3 And 4 In Fitness

Certificate 1 & 2 In Hospitality (Cooking And Catering)

Education record