James Catterson Email & Phone Number

Burton Upon Trent, England, United Kingdom

•Collaborating with external agencies for creative and PR needs, overseeing photoshoots, video campaigns, website updates, and SEO improvements. •Assisting in the ongoing development of Briggs Sales Pack and customer-facing materials like leaflets and presentations. •Writing and posting internal communications using Microsoft SharePoint, fostering effective internal communication and collaboration. •Managing and updating “Briggs News” on the website through WordPress and Microsoft SharePoint, ensuring stakeholders stay informed on company developments. •Handling high-quality content uploads, including videos and images, on Briggs’ Digital Asset Management Software.

Derby, England, United Kingdom

I significantly increased engagement across diverse social media channels, driving brand visibility and audience interaction. I played a pivotal role in optimizing website traffic, resulting in boosted direct bookings and improved customer interactions. My expertise in SEO performance reporting contributed to enhancing online visibility and search rankings.I used my proficiency in E-Mail marketing campaigns to deliver above-average click-through rates, ensuring strong customer engagement.

Nottingham, Nottinghamshire, United Kingdom

In my role, I effectively communicated with, and qualified leads generated via social media advertisements, ensuring a seamless handover to the sales team. Additionally, I took charge of managing a dynamic telesales team, inspiring them to achieve and surpass sales targets while maintaining a positive and motivated work environment.One of my key contributions revolved around enhancing the company’s e-reputation, proactively monitoring online presence and implementing strategies to boost brand reviews and credibility.By collaborating closely with the sales manager, I streamlined processes to ensure the most efficient use of the sales representatives’ time, resulting in increased productivity and revenue growth

Nottingham, United Kingdom

In this role, I had the privilege of assisting customers, providing guidance, and addressing their queries with care. I was responsible for generating accurate quotes and efficiently processing orders. Additionally, I played a crucial role in resolving conflicts and ensuring customer satisfaction. My duties also included managing inventory by booking parts into stock and handling returns, as well as coordinating with external suppliers to maintain smooth operations.

Live Reviews, Album reviews, Interviews

Ornans, Franche-Comté, France

- Processing orders- Managing the supply and stock to and from the different branches- Dealing and investigating customer complaints- Logistics

Dijon

- Advising customers- Managing daily targets- Dealing with customer complaints- Organising monthly-specialised workshops- Managing stock- Merchandising

Dijon

- Advising customers- Managing daily targets- Dealing with customer complaints- Organising monthly-specialised workshops- Managing stock- Merchandising

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Baccalauréat, Economics And Social Studies

Lycée Louis Pasteur à Besançon. Option musique et Russe