Facility providing partial hospitalization programs, outpatient detox, intensive outpatient, and outpatient treatment, group therapy, individual and family counseling.• Work with leadership to develop and implement overall operational plan addressing yearly budget, staffing and performance improvement within the organization.• Oversee marketing and admissions.• Recruit and supervise staff, providing appropriate development and training opportunities and establishing performance goals to ensure a high level of technical skills and knowledge of treatment center issues.• Determine and maintain appropriate tech-to-client ratio.• Facilitate group meetings as well as individual recovery coaching and family counseling.• Case management for client activities, transportation, housing and budgeting.

Facility providing partial hospitalization programs, outpatient detox, intensive outpatient and outpatient treatment.• Ensured policy and procedure development and implementation.• Created employee policy handbook, new hire orientation program, and established grievance and disciplinary procedures.• Responsible for salary administration and benefit programs, on-site and DCF-required staff training, and the screening and hiring of employees. • Provided supervision of facility management and confidential records, facility tours and admissions.

Collections firm specializing in large and mid-size balance commercial collections.• Promote services by contacting CFOs, controllers and credit managers.• Achieve sales goals and identify trends in collection standards.• Maintain and expand customer base and personal networks.• Supervise staff and train new hires.• Resolve employee conflict and enforce policies/procedures.• Applications: Westlaw, Lexus Nexus, Accurint, Hoovers and Excel.