James Colvin Email & Phone Number

Pullman, Wa, Us

Pullman, Wa

Manage the U.S. support team and assign tasks to different members while balancing priorities with other departments within Digilent. Lead bi-weekly international support meetings providing advice and feedback. Collect and integrate customer feedback from the forum and sales channels into Digilent documentation and address any inquiries to ensure customers are satisfied with Digilent products. Answer and redirect all technical questions that come through the sales channel to the appropriate resource.Create hardware migration guides and technical reference manuals. Review and provide feedback for product documentation created by other engineers prior to public release.

Pullman, Washington

Managed Digilent’s technical forum answering customers’ questions involving Digilent products in a timely fashion and offering advice on how to achieve success in their own endeavors. Answered all technical questions that came through the sales channels. Created reference manuals, library code and example projects for Digilent Pmods prior to their release to the public. Created reference guides and helped script and participate in product videos.Assisted in the planning, creation, and showcase of demonstration projects in annual trade shows including NIWeek hosted by National Instruments, the American Society for Engineering Education (ASEE) conference, and the Electrical and Computer Engineering Departments Head Association (ECEDHA) Annual Conference.

Pullman, Washington

Created and updated reference materials for one of Digilent’s most prominent product lines, Pmods. Also made user guides, example code, and product videos to enhance user experience and demonstrate the flexibility and broad applications of Pmods. Showcased and documented various projects and aspects of Digilent by writing blog posts and creating documentation on Instructables. Managed newer interns guiding them in the project endeavors, helping debug their systems, and directing them to available resources. One of the major support channels on the Digilent Forum. Assisted customers with their projects using field programmable gate arrays, microcontrollers, and peripheral modules. Represented Digilent at annual trade shows including NIWeek and ECEDHA.

Facilitated active learning for student athletes in their undergraduate chemistry and mathematics courses.

Pullman, Washington

Created circuit boards for Desktop Learning Modules that measure liquid pressure and display the information on a LCD screen.

Pullman, Wa

Facilitated active learning for students in their undergraduate chemistry, mathematics, physics, biology, and engineering courses.

Facilitated active learning for students in their undergraduate chemistry and mathematics courses.