Jim Burrows Email & Phone Number

Kalamazoo, Michigan, United States

Unpaid volunteer work 2-3 times per week sorting, packing & delivering food items for those in need throughout Kalamazoo County.

Portage, Michigan, United States

Verona, Virginia, United States

Unpaid volunteer work 3-4 times per week sorting & packing food items for those in need throughout the Shenandoah Valley Region.

Staunton, Virginia

Clearfield, Utah

Reporting remotely to President of Malnove Holding Company, drove the timely and safe production of high quality folding cartons for the food and medical device industries. Fully accountable for delighting customers and continuously improving P&L results for this $40 Million dollar a year facility through leadership of eight direct report Managers/Supervisors, and 125 indirect report hourly Associates. • Increased manufacturing efficiencies a minimum of 15% across all departments.• Reduced overall process waste 17%. • Improved profits $1.5 MM on same volume of Sales.• Received Clif Bar’s 50/20 Award for leadership in Renewable Energy use & Green Manufacturing.

Woodstock, Illinois

Directed the Print Services management team, responsible for all Press, Pre-Media, Warehousing and Paper functions. Managed 4 direct report Process Managers, 7 supervisors and 125 indirect report hourly employees, operating 7 high speed web offset presses and support functions producing in excess of 2 billion equivalent 32 page impressions annually. Plant VP requested that I take over leadership for this area, which was failing to meet organizational goals, and the following improvements were achieved in first eight months:• Reduced Average Make-ready Impressions and Run Waste percentage by 5% and 6%, respectively • Lowered OSHA Total Recordable Incident rate by 48% (3.10 YTD in 2014 vs. 5.99 in 2013)• Improved overall Press Throughput by 14% (42,980 vs. 37,770) from the date I assumed Print Director role

Woodstock, Il

Led the Finishing management team, including all Bindery, Shipping and Logistics functions. Responsible for the safe and efficient operation of 24 major pieces of production equipment producing 600 million books annually. Managed 4 direct report Process Managers and 375 indirect report employees. • Instituted use of labor management tools, reducing non-machine direct labor from 15% to under 7%• Championed Platform Stitcher & Perfect Binder Make-ready Kaizens, resulting in over 15% improvements• Lowered direct labor cost per M lbs. bound (key metric) by 17% over 2 year period, 2012-2013, resulting in over $4.5MM cumulative wage savings

Woodstock, Il

Set overall direction for the Manufacturing and Distribution operations of a 650 employee printing facility producing 600 million magazines & catalogs annually. Full responsibility for achieving manufacturing unit cost budgets, environmental compliance standards, on-time delivery, and maintaining quality and customer satisfaction metrics.• Served on Micro-Design Team for Brown’s complete organizational Transformation in 2010• Interviewed, selected, hired, and trained Operations staff of 15 direct reports consisting of multiple cross departmental roles previously not in existence

East Greenville, Pa

Led the Finishing management team, including all Bindery, Shipping and Logistics functions. Responsible for the safe and efficient operation of 18 major pieces of production equipment producing 400 million books annually. Managed 3 direct report Assistant Managers and 340 indirect report employees. Prepared and controled an annual Direct Cost of Production Budget of $15.2MM. • Reduced Direct Unit cost by over 10% from prior year, equating to $1.864MM in savings at Actual Volume • Improved OSHA Recordable Incidents by 52% (14 vs. 29 and Rate by 39% (4.43 vs. 7.31) over prior year• Year over year improvement in Major / Critical Complaints per MM books metric of 47% (0.025 vs. 00.47)

Managed all manufacturing operations (digital platemaking, web-offset press, saddlestitch bindery & mailing, and Quality) for a 400,000 square foot facility producing over 500 million high quality catalogs annually. Led a multi-departmental staff of 13 supervisors & quality analysts, and over 300 craft employees, while managing to an annual Cost of Goods Sold budget in excess of $40 million. Left when it became apparent plant was slated for closure.• Consistently met monthly KPI and Expense Control goals. • Originally hired to manage Pressroom, given responsibility for entire Manufacturing operation after four months on the job.

Privately held Direct Marketing and Direct Mail Company with annual revenues exceeding $16 million serving the Retail, Educational, Financial Services and Advertising Agency markets. Directed all aspects of variable data laser and inkjet imaging, lettershop bindery, inserting, mailing and hand fulfillment production through a staff of 3 direct, 80 full time indirect and up to 500 temporary indirect reports. Managed all Warehouse and Facilities activities, including shipping, receiving, and building maintenance. Led Estimating, Production Scheduling and Process Improvement efforts, including evaluating, recommending and implementing new equipment, methods and procedures.• Increased average daily mail production by 10% through actively engaging employees on the shop floor and seeking their input on how to improve performance. • Spearheaded and attained USPS Optional Procedures Certification, streamlining bulk mail approval and saving 2-3 hours of Mailing Supervisor overtime per day.

Privately held BPO (Business Process Outsourcing) firm providing a broad spectrum of print and print related services to over 1200 clients, including numerous Fortune 500 companies. Led a team of 50 Print Production Managers sourcing, procuring and managing $100 million in annual sales.• Managed supply chain activities for network of 1600 vendors, including new supplier identification and certification. • Established internal capability to accurately estimate market pricing and vendor costs on catalog and magazine work, resulting in 50% reduction in quote cycle time and increased gross margins.

Managed long range production planning and job scheduling for a platform of 6 manufacturing plants with annual sales of $800 million. Directed a staff of 9 supervisors and 43 planning professionals with an annual expense budget of $3 million.* Retained sales volume generating $10 million in gross profit through aggressive management of external outsourcing and internal work transfer processes.* Increased equipment utilization in lowest incremental unit cost plant by 34%, resulting in $4 million gross profit increase.* Improved on time shipping performance from 82% to 94% by instituting standard metrics and aligning individual's performance ratings to meeting or exceeding schedule attainment goals.* Reengineered monthly Business Unit activity forecast process, allowing results to be automatically aggregated at corporate level, resulting in improved forecast accuracy and a reduction in cycle time from 7 to 3 business days.

Managed production planning, short term job scheduling for a 2 plant-manufacturing platform with annual sales of $300 million. Directed a staff of 9 planning professionals with an annual salary and expense budget of $600K.* Initiated and drove change to integrated production planning for 2 distinct plants onto a single, common planning platform, resulting in ability to absorb work from a third plant that was rationalized.* Eliminated redundant planning system, resulting in a 10% reduction in headcount and associated annual cost savings.* Developed and executed plans for redundant capacity during major expansion, resulting in 100% on-time delivery to customers despite significant delays in equipment start up.

Managed a full service 24 / 7 digital pre-press and high-speed web-offset press operation producing one billion high-end mail order and retail catalogs annually. Led a supervisory and craft employee staff of 225 people with an annual expense budget in excess of $26 million.* Generated 10% productivity improvement by combining aggressive throughput targets with both monetary and non-monetary incentives for achieving them.* Utilized Six Sigma methodologies to implement process changes that resulted in reducing waste by 15%. * Established open, honest, and on-going communications between management and production crews, lowering employee turnover rate by 25%.* Fostered a safety culture where working safely everyday was the top priority, resulting in reductions in the OSHA Recordable Rate (37%), LWC Rate (54%) and DAC Rate (74%).

Led ISO 9002 and Continuous Improvement efforts for a 450-person business module.* Mentored one of the first Six Sigma Black Belt candidates in the corporation through certification projects, which resulted in $500K annual cost savings through reduced bindery spoilage and press run waste. * Successfully led ISO 9002 team through re-certification audit after only 2 months in the position.* Completed Six Sigma Champion and ISO 9002 Lead Auditor training.

Led a cross-functional internal consulting team during temporary assignment to company wide cost control initiative.* Applied data analysis, benchmarking and best practice techniques to quantify savings targets in each subject plant equal to 40% of annual non-fixed costs.* Generated, evaluated, selected and prepared detailed implementation plans for actionable ideas to achieve targeted savings, resulting in $25MM and $5MM, respectively, in annual cost savings in these 2 plants.

Directed all long and short-term operational aspects of a 7 press Gravure pressroom and automated digital cylinder engraving department producing weekly publications, catalogs and retail inserts. Prepared and controlled expenses against annual budgets.* Led capital planning and start up of a new $21 million gravure press, resulting in the retention of a major catalog customer and 10% improvements in profitability on key magazine accounts.* Drove divisional initiative to implement "Open Book Management", educating employees on income statement P&L, balance sheet accounting, and other business basics, leading to increased manufacturing efficiencies.* Received national recognition as a two-time presenter at the Gathering of Games Open Book Management Conference on designing and implementing employee incentive programs tied to improving business results.

Provided daily production planning leadership for an electronic preliminary module of 106 crafts people providing high-quality prepress services. Directly supervised a production staff of 14 coordinators and functionally supervised 5 customer service representatives administering $12 million in annual revenues. Prepared and administered annual budgets, negotiated schedules and accepted new work.

Supervised a staff of 7 price administrators in developing timely, accurate price quotations and profitability projections on new and existing work. Performed all budgeting, recruiting, and training. Interacted extensively with senior levels of management to gain consensus on price proposals and contract terms.

Analyzed bid requests from national sales force and developed optimum manufacturing plans and price proposals for magazine prospects based on available plant, equipment and materials. Prepared detailed profitability analyses for potential new sales and current contract work.

Bs, Operations Management / Economics

*Worked full time (35 hrs/week) at local printer while attending college full time and maintained 3.79/4.0 final GPA. *Member of DeKalb.

Graphic Arts

High School Diploma, Offset Lithography

Activities and Societies: Vocational Industrial Clubs of AmericaOffset Lithography