James Deacon Email & Phone Number

Amsterdam, North Holland, Netherlands

I co-lead a department of multinational and multilingual content teams (approx 120 people) that operates across 16 markets in 12 different languages. Our goal is to deliver the best content experience for our clients.I focus on process refinement, insightful analysis and servant leadership to ensure cohesive effective workflows and objective actualisation.This role relies on cross functional co-ordination with product, sales, quality teams, governance, customer experience and the client themselves to forge robust standards and actionable road maps to achieve collective goals.

Amsterdam Area, Netherlands

I managed the day to day operations of the UK/Ireland metadata production team whilst working on continuous improvement, quality focused projects, data analysis and other long term objectives to maximise client satisfaction and minimise discrepancies.I succesfully utilised my soft skills and operational communication to ensure that this team was established as a flagship of quality and engagement within our organisationAs our content tools and workflows are generally universal - cooperative team work with other language groups and offices all over the world was also a signifcant part of my remit.

Amsterdam Area, Netherlands

I supported the day to day operations of the UK and Irish Metadata Production team. My tasks were built upon resolving and preventing client discrepancies and strategic improvement in the editorial team.As a Senior Editor I acted as the bridge between the editorial team and the Team Leader/Management and balanced feedback from the group with the goals/change management of the organisation

Amsterdam Area, Netherlands

Inputting and editing TV and VOD data to tight hourly, daily and weekly deadlines with a keen eye on quality and creative problem solving/troubleshooting

Wakefield, United Kingdom

Co-ordinated and project lead a municipal public health scheme that improved the lives of thousands of people with medical issues by providing them with guided exercise instructions and practical support.Produced statistical breakdowns and presentational methods to justify existing funding and to attract other funding opportunities.Gained vital soft skills and personal growth in working with people with varying mental and physical illnesses.

Leeds, United Kingdom

Edited TV listings for the UK market for high profile clients in the UK. This was very deadline driven and time management was essential to meet weekly targets.