Review incoming Production Part Approval Process (PPAP) requests from customers, coordinates all PPAP activities with the required departments and submits the final PPAP to the customer. Oversee the Quality Systems program insuring ISO 9001 and ISO 14001 registrations are being maintained. Insures the internal quality auditing program is in place and is effective. Insure the corporate on line help system is being effectively managed.

Oversee Quality functions/personnel at the Memphis Facility, Including the ISO 14001 Environmental and ISO 9001:2008 Quality Systems.Responsibilities included: Oversee the Customer Quality program insuring processes and resources are in place to receive and respond to external customer complaints. Insure corrective actions are being completed and responses sent to the customer. Provide guidance and assistance for making improvement to the process to move system from reactive… Show more Oversee Quality functions/personnel at the Memphis Facility, Including the ISO 14001 Environmental and ISO 9001:2008 Quality Systems.Responsibilities included: Oversee the Customer Quality program insuring processes and resources are in place to receive and respond to external customer complaints. Insure corrective actions are being completed and responses sent to the customer. Provide guidance and assistance for making improvement to the process to move system from reactive to proactive.Oversee the Manufacturing Quality program insuring processes and resources are in place to receive and respond to internal customer complaints. Insures corrective actions are being completed and internal issues are being resolved. Provides guidance and assistance making improvement to the process to move system from reactive to proactive.Oversee the Supplier Quality program insuring processes and resources are in place to inspect and accept/reject purchased parts and insures the new part approvals are being performed as required. Insures defective parts are being processed through the Material Review Board process, returned to the supplier and effective corrective actions are being received from suppliers. Provides guidance and leadership on the supplier rating program and process improvements for Supplier Quality. Show less

Perform audits of manufactured products and component parts, in-process and finished product inspections, assure implementation of Quality procedures and directives in manufacturing operations. Use of statistical process control data to monitor activities to correct trends. Document discrepancies, conducts process audits of manufacturing operations, and perform stock checks to verify product meets specifications.