James E. Email & Phone Number

Brighton, England, United Kingdom

Brighton, United Kingdom

West Sussex, United Kingdom, United Kingdom

I’ve always been fascinated by the way people interact with each other and the world around them. As a photographer, I love capturing those candid moments that throw light and shade onto the highs and lows that we all experience in some way. Life is full of such moments and everyday there’s always something new to focus my lens on.Having spent most of my life in the West Midlands, I relocated to Sussex in 2017 and found photography was a great way to venture out and explore my new surroundings.Available for private commissionshttps://www.facebook.com/jamesennisphotography https://www.instagram.com/james_ennis_photography

Horsham, West Sussex, United Kingdom

Responsible for all aspects of the training offering to clients of the Benchmark Group. Key duties:• The training onboarding of new clients and employees• Face-to-face/group training and coaching• The creation, recording and maintenance of e-learning packages• Organisation and facilitation of webinars• Organisation and facilitation of workshops and user groups• Creation and continual maintenance of a group-wide intranet which covers 5 companies and approximately 300 employees• Author of internal communications and event photographer

Dunston, Staffordshire

Responsible for delivering Operational Management Training and developing solutions to support Operational Management Best Practice within our Clients in line with agreed Terms of Reference. The training and coaching support was provided to empower operational managers to drive productivity leading to sustain key performance indicators with guaranteed results.This involved:• Undertaking Training Needs Analysis to establish learning and development requirements of Managers and Team Managers within operations roles • Establishing current gaps in understanding and capability and identify current and future training and development requirements following assessment activities. • Defining, tailoring and delivering training sessions, group workshops, presentations and one-to-ones in support of client implementation projects • Delivering eg’s core operations management training solutions programme in support of projects and as part of Public Programmes, this includes the delivery of Software training.•. Provide follow up GROW coaching support to Department and Team Managers to assist performance management and developing people. Continual contact support to operational managers post project completion to assist with ongoing issues.I also supported the full implementation of the e.g. Work Manager software providing support to client in the areas of go-live, system refinement and benefit realisation to drive consistent use of the software and drive results.

Barton-Under-Needwood

Responsible for a range of implementation activities including the understanding of the customer's business processes, mapping them to 6PM product functionality, the configuration of 6PM products and training of the user community to ensure that the customer is best positioned to achieve the business benefit envisaged through the use of 6PM products.

Barton-Under-Needwood

Training and configuration specialist of sexual health and substance misuse clinical software, providing application training both in-house or at client sites; supporting the implementation of new projects whilst maintaining current customer relationships. Provide telephone support for company applications and help desk support queries.

• Provided training needs analysis support to all business areas (circa 800 employees) and ensured appropriate training solutions were identified.• Lead trainer for the sales and customer retentions departments (circa 72 employees).• Led the transfer of the direct sales from Cardiff to Birmingham continuing to assist the growth of the department and integration of the customer retentions team.• Designed and delivered a wide range of quality learning solutions to meet the specific needs of the business, encompassing innovative and up to date techniques appropriate to individuals and groups, both internally to all grades and externally B2B to our partners throughout the UK.• Provided new starter induction with 100% success rate, additional training and competency coaching for staff. •. Provided Performance management, absence management, conduct and dealt with HR issues for all new starters.• Flexible in approach with a wide range of expertise and capabilities from systems, soft skills, product, technical and sales• Evaluated and measured the success of all learning, adapting solutions where appropriate and provided accurate management information on all aspects of the training to demonstrate that the identified need has been met and perceived benefits realised provided.• Provided coaching support for all staff to assist in meeting their accountabilities and as part of their performance management programme.• Acted as a role model to all staff in terms of attitude, behaviour and skills, taking a proactive ownership of self-development.• Owned, designed and maintained the Microsoft SharePoint site for the operational departments.• Planned and led training for the Comic Relief call center, assisting in the organizing of the event and managing a team of 13 people on the night

• To deliver excellent quality service to customers, intermediaries and suppliers at all stages of claims handling. • To manage indemnity spend and cost to serve• Promote and create a centre of excellence through leading by example, mentoring and supporting new staff. • Claims authority of up to £25,000 and cheque signing limit of up to £1000To meet company objectives and service level agreements.

• To assist in customer deposits and withdrawals from accounts• First point of contact for customer enquiries• Cross-selling company products• Financial industry skills trained

Birmingham

• Managing budgets• Ordering stock supplies• Staff recruitment and training• Liaising with sales reps• Back of house cash office responsibilities• In store merchandising• Assisting with in store performances/appearances of musicians/actors/models.

Bachelor Of Arts (B.A.), Criminology And Psychological Studies

This degree explored a range of fascinating issues to do with crime, criminal justice and psychology. Subjects covered included why people.

Scaled Safe 4 Practioner, Pass

Prince2 Practitioner 2017, Pass

Prince2 Foundation 2017, Pass

Certificate In Training Practice (Ctp), Merit

The CTP incorporates the following four modules: • training in context • identifying and prioritising learning needs • designing training.

Education record

3 A-Levels, 9 GCSEs