James Lyons Email & Phone Number

United States

New York, United States

At Broome and Beauty in NYC, as the Salon Owner and Lead Colorist, I have successfully managed client bookings and addressed customer feedback and requirements, emphasizing exceptional customer service and a people-first attitude. My role involves coordinating with stylists and guest artists, demonstrating strong organizational and time management skills. I am committed to maintaining a high-end customer service experience, aligning with our mission of providing top-tier administrative support and quality salon services.

New York, United States

As a Platinum Travel Counselor at American Express Travel in NYC, I excel in providing exceptional customer service and expert travel consultation to American Express Platinum Card members. My role encompasses managing high-revenue accounts, showcasing my strong interpersonal and communication skills. I significantly contribute to the team with my expertise in problem-solving, organizational skills, and multitasking abilities, ensuring a high standard of service delivery to our esteemed clients.

In my role as Salon Manager and Lead Colorist at Jeff Chastain Parlor in NYC, I managed key operational aspects including bookings, payroll, and HR issues, showcasing my strong administrative and multitasking skills. My responsibilities also included implementing an Education Program for assistants, highlighting my dedication to continuous improvement, team development, and fostering a collaborative and knowledge-rich environment.

As a Hair Colorist at Ted Gibson Salon, I provided bespoke color services to high-end clients, combining the latest trends with a keen understanding of individual style and hair health. My role involved expertly meeting the sophisticated needs of our discerning clientele, ensuring exceptional results and fostering lasting relationships.

Education record

Education record