My journey with CRM began as a customer. Whilst working within a communications company in the UK, I was tasked with researching and trialing various CRMs in order to grow the business. After seeing the incredible power that Act! offered at an affordable price, it was an easy choice. We implemented Act! into the business and immediately started reaping the benefits. My passion for CRM was ignited and I became a Certified Act! Consultant. In 2010, I moved to Australia and joined Act Today - the leading Act! CRM consultancy in AsiaPacific.My transition from customer to consultant has helped me understand the needs and concerns from a customer perspective when choosing and implementing a CRM. Through my years of experience implementing, training and designing databases for a wide range of customers, I am able to provide the best possible CRM experience for my clients.Feel free to contact me to direct to discuss your CRM requirements. James@acttoday.com.au