James R. Farrell Jr.  Mba, M.S.

James R. Farrell Jr. Mba, M.S. Email and Phone Number

Experienced Hands-On IT Leader | IT Infrastructure & Security Professional | Driving Digital Transformation | Adjunct Professor | VP of Client Services @ ITRegulators, Inc.
James R. Farrell Jr. Mba, M.S.'s Location
Greater Chicago Area, United States, United States
James R. Farrell Jr. Mba, M.S.'s Contact Details

James R. Farrell Jr. Mba, M.S. work email

James R. Farrell Jr. Mba, M.S. personal email

n/a

James R. Farrell Jr. Mba, M.S. phone numbers

About James R. Farrell Jr. Mba, M.S.

🚀 Hands-On Tech Leader. Innovator. Problem Solver. Game-Changer. 🚀With over 20 years of IT experience, I’ve built my career by being directly involved in the technology I lead. Starting with one of the largest management software companies in the world, I didn’t just oversee IT infrastructure, I was hands-on with global systems administration, troubleshooting, and ensuring seamless business continuity at scale. I believe that true leadership comes from rolling up your sleeves and diving deep into the technical challenges alongside your team.But I didn’t stop there.As Chief Information Officer for one of the top-rated communities to live in, The Village of Bolingbrook, I led award-winning digital transformation projects, hands-on, ensuring that every new system, network upgrade, or security enhancement was implemented to perfection. Whether I was building secure private networks for critical infrastructure or driving cloud migrations, I was right in the middle of it, making sure the job got done efficiently and effectively. I’ve consistently pushed the boundaries of what IT can achieve, delivering real results: enhanced security, optimized operations, and significant cost savings.I’m not your typical tech leader. I thrive on BIG IDEAS and BOLD MOVES, but I also take pride in my hands-on approach, whether it’s configuring networks, troubleshooting infrastructure issues, or implementing cybersecurity frameworks. I believe in empowering high-performance teams by being actively involved in every step of the process, setting the pace rather than just following it.Outside of work, you can find me kicking back, either cheering for the Chicago Bears, catching up on anything Marvel or DC, smoking my favorite cigar, or sipping a glass of Johnny Walker Blue Label. It’s all about balance between driving innovation and enjoying life's finer things!Let’s connect and talk about how we can build and implement innovation together.

James R. Farrell Jr. Mba, M.S.'s Current Company Details
ITRegulators, Inc.

Itregulators, Inc.

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Experienced Hands-On IT Leader | IT Infrastructure & Security Professional | Driving Digital Transformation | Adjunct Professor | VP of Client Services
James R. Farrell Jr. Mba, M.S. Work Experience Details
  • Itregulators, Inc.
    Vice President Client Services
    Itregulators, Inc. Nov 2024 - Present
    Bolingbrook, Il, Us
    As the Vice President of Client Services at ITRegulators, I lead our efforts to deliver exceptional service and strategic guidance to our clients, ensuring their technology initiatives drive measurable business outcomes. With a focus on client satisfaction, retention, and growth, I work closely with cross-functional teams to deliver tailored solutions that meet each client’s unique needs and objectives.In my role, I oversee client relationships from end-to-end, from onboarding and project execution to ongoing support and strategic consulting. My responsibilities include:Strategic Leadership: Developing and implementing client service strategies that align with ITRegulators' vision, fostering long-term partnerships and driving customer success.Team Development: Building and nurturing a high-performing client services team, focused on proactive support, innovation, and excellence.Client Success: Ensuring our clients maximize the value of their technology investments through seamless service delivery, expert guidance, and responsive support.Growth and Expansion: Collaborating with sales and marketing to identify growth opportunities within existing accounts and expand our reach in the market.Through my role, I’m committed to helping our clients achieve digital transformation and operational efficiency, leveraging the latest in technology and industry best practices. I’m excited to drive impactful results for our clients and strengthen ITRegulators' reputation as a trusted technology partner.
  • College Of Dupage
    Adjunct Professor
    College Of Dupage May 2023 - Present
    Glen Ellyn, Il, Us
    • Teach courses in Cybersecurity and CCNA Technologies, providing students with industry-relevant skills and knowledge.• Serve as an advisor to the program chair, contributing to curriculum development and student success.
  • Bolingbrook Stem Association
    Executive Board Member
    Bolingbrook Stem Association Oct 2017 - Present
  • Village Of Bolingbrook
    Chief Information Officer
    Village Of Bolingbrook May 2020 - Sep 2024
    Us
    Dynamic IT Leader | Strategic Visionary | Cybersecurity ExpertAs the Chief Information Officer and Cybersecurity Expert at the Village of Bolingbrook, I have led the management, strategy, execution, and budgeting of IT infrastructure across multiple departments, including the Town Center, Police, and Fire Departments, and all other Village properties. Reporting directly to the Mayor, I have been responsible for directing and coordinating all day-to-day IT operations to ensure optimal performance and security.In addition to my leadership role, I have been actively involved in hands-on cybersecurity initiatives. I implemented robust security measures, including multi-factor authentication (MFA), single sign-on (SSO), and Identity and Access Management (IAM) solutions. I also developed and enforced cybersecurity policies aligned with NIST and CIS frameworks, conducted regular security audits, and managed the disaster recovery and business continuity plans to safeguard critical data and systems.My hands-on experience with network security, threat detection, and incident response has been instrumental in protecting the Village's digital assets against evolving cyber threats. I have also led the deployment of advanced security tools, such as firewalls, intrusion detection systems (IDS), and endpoint protection solutions, ensuring the confidentiality, integrity, and availability of our IT infrastructure.
  • Village Of Bolingbrook
    Bolingbrook Juneteenth Co-Chair
    Village Of Bolingbrook Feb 2024 - Aug 2024
    Us
  • Gmis Illinois
    President Gmis Illinois
    Gmis Illinois Nov 2022 - Aug 2024
    Westmont, Il, Us
    GMIS Illinois is an association of local government information technology professionals dedicated to fostering an environment of sharing as it relates to topics affecting the vastly changing world of technology in the public sector. We meet to learn about new trends, discuss common problems and learn from each other. With over 100 Agencies, GMIS Illinois is the largest chapter of GMIS International
  • Gmis Illinois
    Vp Of Management
    Gmis Illinois Jan 2021 - Nov 2022
    Westmont, Il, Us
  • Bolingbrook Information Technology Committee
    Village Liason
    Bolingbrook Information Technology Committee 2015 - Aug 2024
  • Gmis International
    Gmis International Data Dive Committee Chair
    Gmis International Sep 2020 - Nov 2022
    Leander, Tx, Us
    A one-stop shop for IT benchmarking and metrics analysis based on data provided by GMIS International members from across the United States.
  • Village Of Bolingbrook
    Information Technology Director
    Village Of Bolingbrook Apr 2015 - Apr 2020
    Responsible for the management, strategy, execution and budget of the IT infrastructure for the Village of Bolingbrook’s Town Center as well as the police/fire departments, and all other Village properties. Performs under the direction of the Mayor to coordinate, direct and manage all of the day to day operations of the IT staff. Analyzes the business requirements of all departments to determine their technology needs in order to effectively prepare the annual Information Technology budget. Recommends hardware and software acquisitions, procures efficient and cost effective technological equipment and software, and determines any other necessary purchases to ensure the Village of Bolingbrook’s technology is consistent with the overall data processing plan, telephone and audio video communication needs. Manages the Disaster Recovery plan and systems. Cultivates and maintains relationships with vendors in order to create cost-efficient contracts. Most recent accomplishments include the revision of the Village of Bolingbrook’s website, the development of the mobile application, as well as the implementation of a company-wide initiative to conduct cybersecurity training for all employees.
  • Village Of Bolingbrook
    Network Manager
    Village Of Bolingbrook Apr 2007 - Apr 2020
  • Computer Associates
    Sr. Systems Administrator
    Computer Associates Apr 2003 - Apr 2007
    San Jose, California, Us
    Provide all levels of hardware, operating system, and software support.Diagnose and resolve computer hardware, software, and network issues expeditiously.Install, maintain, relocate, and remove computer hardware devices on workstations and servers both physical and virtual and peripheral devices, docking stations, printers, scanners, wireless handheld devices.Manage user accounts and security groups on multiple systems including active directory and Microsoft Exchange.Respond to technical support requests and resolves issues when appropriate in a timely manner.Communicate clearly both verbally and electronically to all levels of staff * Able to adapt to new technologies and software updates.Managed and maintained VMware virtual environment.Ran quarterly disaster recovery tests for mission critical systems.
  • Teksystems
    Network Engineer/Instructor
    Teksystems Nov 2000 - Apr 2003
    Hanover, Md, Us
    Worked as a Microsoft Certified Trainer providing MCSE, MCP, CCNA, and technical training for internal consultants. Provide technical support for clients throughout Illinois.

James R. Farrell Jr. Mba, M.S. Skills

Disaster Recovery Security Active Directory Data Center Virtualization Strategic Planning Itil Network Security Troubleshooting Vpn Customer Service Team Building Cisco Technologies Windows Server Firewalls Servers Group Policy Management Vendor Management Budgets Vmware Network Administration Tcp/ip Networking Leadership Project Management It Infrastructure Management It Management It Operations Information Technology

James R. Farrell Jr. Mba, M.S. Education Details

  • Lewis University
    Lewis University
    Organizational Leadership
  • Lewis University
    Lewis University
    Information Security
  • Lewis University
    Lewis University
    Computer/Information Technology Administration And Management
  • Robert Morris University - Illinois
    Robert Morris University - Illinois
    General
  • University Of Chicago Booth School Of Business Executive Education
    University Of Chicago Booth School Of Business Executive Education
    Cybersecurity Strategies For Executives

Frequently Asked Questions about James R. Farrell Jr. Mba, M.S.

What company does James R. Farrell Jr. Mba, M.S. work for?

James R. Farrell Jr. Mba, M.S. works for Itregulators, Inc.

What is James R. Farrell Jr. Mba, M.S.'s role at the current company?

James R. Farrell Jr. Mba, M.S.'s current role is Experienced Hands-On IT Leader | IT Infrastructure & Security Professional | Driving Digital Transformation | Adjunct Professor | VP of Client Services.

What is James R. Farrell Jr. Mba, M.S.'s email address?

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What schools did James R. Farrell Jr. Mba, M.S. attend?

James R. Farrell Jr. Mba, M.S. attended Lewis University, Lewis University, Lewis University, Robert Morris University - Illinois, University Of Chicago Booth School Of Business Executive Education.

What skills is James R. Farrell Jr. Mba, M.S. known for?

James R. Farrell Jr. Mba, M.S. has skills like Disaster Recovery, Security, Active Directory, Data Center, Virtualization, Strategic Planning, Itil, Network Security, Troubleshooting, Vpn, Customer Service, Team Building.

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