James Fredrickson Email & Phone Number

Morgan Hill

Morgan Hill

Test incoming SCSI, SAS, SATA, IDE, and SSD hard drives for reliability and resale. Wipe data from hard drives using NIST 800-88 data security DoD guidelines. Test incoming rack servers, motherboards, switches, routers for reliability and resale and generate reports for each working piece of equipment. Test Apple and PC desktops and laptops for reliability and resale. Build and configure hard drive arrays and rack servers for the testing of various types of hard drives. Test Apple and Android phones for reliability and resale.

Morgan Hill, California

Monitor network for stability and performanceAnalyze data and application parameters to ensure reliability Efficiently and effectively resolve service issuesCommunicate and evaluate data with other NOC technicians.Document problem descriptions and resolutions.Escalate higher tiered issues to engineering in accordance with established company policies and procedures.

San Jose, California

Authorized service provider for troubleshooting and repair of customer owned desktopand notebook computers facilitated from 35 stores across the United States.Specializing in the repair of Apple, Fujitsu, Dell, Alienware, Toshiba, Acer, Gateway, andEmachine notebooks. Ability to communicate effectively with customers, managementand staff while maintaining the highest quality of customer satisfaction. 1. Diagnosed software and hardware issues. 2. Ordered parts as needed. 3. Disassembled and reassembled computers. 4. Tested unit after repair to ensure complete functionality. 5. Documented repair steps taken and completion of each computer in database.

Sunnyvale, Ca

Performed priming, prepping, taping, and refinishing of customers automobiles to pre-accidentcondition with the greatest emphasis on customer satisfaction.1. Primed and sealed existing repair. 2. Sanded primed surface to ensure a straight flawless surface. 3. Finish sanded repair and adjacent surfaces to ensure adhesion. 4. Thoroughly cleaned surfaces to be refinished. 5. Masked off vehicle to expose only the area to be refinished. 6. Refinish vehicle with color and clear coat.

Las Vegas, Nevada Area

Performed priming, prepping, taping, and refinishing of customers automobiles to pre-accident condition with the greatest emphasis on customer satisfaction. 1. Primed and sealed existing repair. 2. Sanded primed surface to ensure a straight flawless surface. 3. Finish sanded repair and adjacent surfaces to ensure adhesion. 4. Thoroughly cleaned surfaces to be refinished. 5. Masked off vehicle to expose only the area to be refinished. 6. Refinish vehicle with color and clear coat.

Wheeling, Illinois

Performed priming, prepping, taping, and refinishing of customers automobiles to pre-accident condition with the greatest emphasis on customer satisfaction. 1. Primed and sealed existing repair. 2. Sanded primed surface to ensure a straight flawless surface. 3. Finish sanded repair and adjacent surfaces to ensure adhesion. 4. Thoroughly cleaned surfaces to be refinished. 5. Masked off vehicle to expose only the area to be refinished. 6. Refinish vehicle with color and clear coat.

Load and unload conventional and nuclear munitions on Fighter and Bomber aircraft. Inspects, repairs, and maintains the aircraft armament release, launch, suspension, and monitoring systems along with aircraft gun systems and alternate mission equipment in support of this mission.

Associate Of Science (A.S.), Computer Networking, Currently 3.78

Presidents list fall 2013. 3.78 GPA. Currently taking 15 units. After the spring semester 2014 I will have completed all core classes.

Diploma, Network Administration

The program consisted of classes in computer hardware and software leading to A+ certification. The other classes were Networking classes.