James Relph Email & Phone Number

Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Formally Collab Global (As Below)Core Responsibilities:
• Delivered client-focused service and met client needs and goals for the medical software services provided by Blue Zinc IT, exceeding expectations and further supplying all levels of support when required
• Directed day-to-day operations across all departments, involving business planning, risk mitigation, and staff, stakeholder, and project management
• Managed the team and delivered support and mentorship to promote… Show more Formally Collab Global (As Below)Core Responsibilities:
• Managed the team and delivered support and mentorship to promote continual growth
• Conducted business analysis, identified gaps, and mitigated financial risk, comprising strategic planning and identifying measurable business values

Mitcham, Victoria

• Key Achievements:
• Promoted from General Manager to Director due to exceptional management, improving the organisation through restructured processes and enhanced team support which increased morale
• Streamlined administration processes by digitising over 500 client records within an Electronic Document and Records Management System (EDRMS)
• Set up a centralised software system for the business, fostering relationships with software providers and developing associated processes… Show more Key Achievements:
• Set up a centralised software system for the business, fostering relationships with software providers and developing associated processes and escalation methods
• Established and embedded a formal IT training program in response to the gap in existing resources, including running workshops to train on best practices

Melbourne, Australia

Melbourne, Australia

• Core Responsibilities:
• Delivered insightful IT leadership as the sole technical support professional to more than 450 internal staff, managing all aspects of technology service delivery across Australian stores
• Executed daily ongoing network, PC, and server maintenance across the entire organisation
• Surveyed and maintained the performance of IT infrastructure, corporate systems, security programs, user support, networking, and telecommunication services
• Aligned technology… Show more Core Responsibilities:
• Aligned technology services and systems with business needs and operating processes in liaison with departmental heads

Thomastown, Victoria To Somerton, Victoria

• Core Responsibilities:
• Supplied internal IT support including network infrastructure and the Panasonic Hybrid IP phone system for over 10 users
• Strengthened administration by preparing documents, posters, books, and print promotion collateral
• Key research and development team member, managing material separation and wastage while leading the warehouse team of 30 through all afternoon shifts Key Achievements:
• Facilitated the development of a FileMaker database for… Show more Core Responsibilities:
• Facilitated the development of a FileMaker database for tracking materials in and out of the warehouse

Diploma Of Aviation, Aeronautics/Aviation/Aerospace Science And Technology, General

In Progress..... Box Hill Institute in Conjunction with Tristar Aviation

Advanced Diploma, Network Engineering

Vce

Activities and Societies: Represented Balwyn High School in both Baseball and Lawn Bowls