James Gibbs Email & Phone Number

Vancouver, British Columbia, Canada

Orchestrating and setting deadlines for the execution of all projects, large or small. Coordinating resources, managing workflows and optimizing processes to improve efficiency and timelines.Key Responsibilities:- Coordinate all aspects of production operations, from initial planning through final delivery, ensuring adherence to project timelines.- Liaise effectively with cross-functional teams, including sales and outsourced dealers to facilitate seamless communication… Show more Orchestrating and setting deadlines for the execution of all projects, large or small. Coordinating resources, managing workflows and optimizing processes to improve efficiency and timelines.Key Responsibilities:- Coordinate all aspects of production operations, from initial planning through final delivery, ensuring adherence to project timelines.- Liaise effectively with cross-functional teams, including sales and outsourced dealers to facilitate seamless communication and project alignment.- Manage production and order schedules, resource allocation, and logistical arrangements to optimize workflow efficiency and meet project objectives.- Oversee procurement of necessary equipment, materials, and services required for production to maintain the highest level of functionality.- Monitor and track project progress, identifying potential risks or obstacles and implementing proactive solutions to mitigate disruptions.- Conduct regular quality assessments to uphold standards of excellence and address any deviations from established benchmarks.- Provide leadership and guidance to production staff, fostering a collaborative and supportive work environment conducive to creativity and innovation.- Keep up to date with industry trends, technologies, and best practices, integrating new insights and methodologies to continually enhance production processes. Show less

Vancouver, Canada Area

Interact with customers through all social media platforms. Resolve escalated issues and help manage the social media engagement. Representing the INDOCHINO brand voice through replies/posts on all digital channels. Monitoring and contributing to online reputation management through social and online review channels. Working with multiple teams to flag and track client resolutions. Online crisis management.Work with customers through phone and email to resolve problems… Show more Interact with customers through all social media platforms. Resolve escalated issues and help manage the social media engagement. Representing the INDOCHINO brand voice through replies/posts on all digital channels. Monitoring and contributing to online reputation management through social and online review channels. Working with multiple teams to flag and track client resolutions. Online crisis management.Work with customers through phone and email to resolve problems. Escalations expert that handled very difficult customer escalations and trained fellow coworkers in regards to handling these interactions. Remaking garments through adjusting measurements over mobile means to correct fit. Show less

Vancouver, Canada Area

Worked as a senior staff member in operating the back and front of house.The restaurant was run in a unique style with no management. Management would fall on the senior staff member who was present. Helped operations run smoothly on all sides of the restaurant during the six years working there.

Vancouver, Canada Area

Ran the team during both brunch and dinner service. Created daily creations to serve based on the fresh seafood we brought in.

Vancouver, Canada Area

Managed and lead the back of house team. Monitored daily operations to ensure all facets of food service were maintained to the highest standards. Assisted with scheduling and food ordering. Reported to head management in regards to labor costing and other restaurant KPI's.