James Gowdy Email & Phone Number

Farnborough, England, United Kingdom

Farnborough

- Oversight and management of day to day workflow of Operations Controllers.- Training of new controllers to meet the highest standards whilst offering any additional coaching and development assistance as required. - Providing leadership to operations controllers escalating any issues to appropriate management. - Ensuring all operations controllers.

Farnborough

- Worldwide flight planning with Jeppesen Jet Planner for private and commercial operations- Arranging of over flight/landing permits, ground handling, airport slots, fuel, crew visas, hotac, catering and transport

Main duties and responsibilities include:- Movement Control, monitoring and flight information input- Monitor and advise on major weather features likely to affect aircraft operations- Analyse and interpret weather data using FT, NOTAM, METAR and SIGMET- Consideration to airline cost analysis, operating costs, fuel, operations and Denied Boarding.

Main duties and responsibilities included:- Communicating Thomson Airways flight delays to customers and stakeholders- Monitoring Foreign Office advice changes and communicating them to all TUI UK businesses- Assist After Travel in resolving customer issues- Day to day liaison with external and internal customers such as medical assistance companies.

London, United Kingdom

Response Team officer.

Gatwick Airport

- Checking in passengers in a quick an efficient manner- Boarding flights at gate for on time departures- Looking after passengers when they were delayed- Managing employee resources effectively when working as a team leader- Making sure all CAA regulations were adhered to during the passengers experience