Extensive leadership experience in strategy and transformation, operations, change management and growth initiatives across Digital, Supply Chain, Distribution and Retail environments.Initiated and led large scale, complex transformation, delivering new customer propositions, developing target operating models and driving cost efficiencies, working across highly matrix corporate organisations as well as founder-led, federated businesses. Highly focussed on results, execution, innovation and talent development while operating at C-Suite level, working with seasoned executives. Strong communication and interpersonal skills developed through working in different cultures and languages across the UK, China and Europe. Highly resilient, self-starting and motivated team player who enjoys facing new challenges, solving complex problems and translating complexity into clarity in fast-paced, customer-focussed, business and technology environments. Passionate about developing high performing teams to deliver world-class customer experience in an omnichannel experience.
-
Chief Executive OfficerSystem1Welwyn Garden City, Gb -
Chief Executive OfficerSystem1 Dec 2022 - Present -
Chief Operating OfficerSystem1 Aug 2021 - Dec 2022 -
Online Strategy Consultant - InterimIceland Foods Mar 2021 - Aug 2021 -
Chief Of StaffHomeserve Plc Dec 2019 - Feb 2021London, England, United KingdomChief of Staff to Founder and Global CEO for FTSE250 company with ambition to become the world's most trusted provider of home repairs and improvement. Set up and led the CEO’s Office while accountable for Group Strategy and development of global digital platform marketplace models. Acted as sounding board for CEO. -
Director Online Strategy And TransformationTesco Apr 2019 - Dec 2019Accountable for Online and Customer Fulfilment Strategy and Transformation, including definition of the long-term strategy and delivery of complex transformation programmes. -
Head Of Strategy And TransformationTesco Sep 2017 - Apr 2019Accountable for Online and Customer Fulfilment Strategy and Transformation including:• Delivery of multi-year transformation programme including Integration of Booker/Tesco Distribution. • Launched new short lead-time (same-day) customer proposition and operating model. -
Head Of Operating Model / Product / Operations DevelopmentTesco Nov 2013 - Sep 2017United KingdomTesco.com Grocery Home Shopping• Multiple roles across Online, Distribution and Customer Fulfilment Teams.• Global responsibility across 5 markets for market-leading operations and customer experience, working directly for Global COO.• Led design of disruptive operating model and various profit focussed initiatives and continuous improvement programmes through new technology, processes and equipment. -
Operations Development ManagerTesco May 2012 - Nov 2013United KingdomTesco.com Grocery Home ShoppingManaged the development and launch of the Erith Tesco Dotcom Centre which went live succesfully in October 2013 (http://bit.ly/1maGRFH). -
Senior ConsultantCapgemini Consulting Jun 2011 - May 2012Customer Experience / Digital Transformation / Marketing, Sales and Service teamShaped and delivered a variety of customer strategy and channel management projects in both the private and public sectors. -
ConsultantCapgemini Invent Sep 2008 - Jun 2011Customer Experience / Digital Transformation / Marketing, Sales and Service teamShaped and delivered a variety of customer strategy and channel management projects in both the private and public sectors. -
Associate ConsultantCapgemini Invent Mar 2007 - Sep 2008Experience of working across the Strategy, Transformation and Marketing teams in Capgemini.
James Gregory Education Details
-
Commerce With Spanish
Frequently Asked Questions about James Gregory
What company does James Gregory work for?
James Gregory works for System1
What is James Gregory's role at the current company?
James Gregory's current role is Chief Executive Officer.
What schools did James Gregory attend?
James Gregory attended University Of Birmingham.
Not the James Gregory you were looking for?
-
3dtz.com, me.com, cushwake.com
-
James Gregory
London -
James Gregory
Birmingham -
1alderking.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial