• Implementation, process, and manage payroll for 40 separate entities consisting of 2000 + employees• Process payrolls on a bi-weekly basis for school’s and churches within the Diocese organization including federal and state taxes, social security, Medicare, specific employee deductions, annuity and retirement plans• Perform necessary upgrades for clients’ Paylocity software while maintaining internal MS Excel data to ensure full optimization• Adjust calculations for hours and earnings codes, deductions, and taxes• Communicate with entity’s management to record Time and Attendance for all employees

Payroll/HR Account Manager • Oversaw a $15M book of business for Payroll and Human Resource clients • Responded to more complex Human Resource inquiries and resolved issues for a dedicated client base consisting of 40 companies • Implemented Benefit programs for 1000 plus employee sized companies and taught clients how to enroll employees during on-boarding in desired plans along with making any changes to selected benefit plans Client Support Services II • Taught clients proper tax coding procedures by confirming compliance with Federal and State laws • Ensured client comprehension by regularly training other ADP associates proper HR/Payroll resolutions on a weekly basis • Lead weekly internal team meetings providing colleagues information on updates and new requirements Client Support Services I • Administered the Payroll, Human Resources/Benefits, and Time and Attendance for Major Account clients • Configured all ADP software products for new and existing clients in Payroll, Human Resources, Benefits, and Time and Attendance on multiple platforms • Consistently resolved urgent errors to ensure payroll was processed accurately and developed strategies to prevent errors from reoccurring • Created 401k retirement plans through coding systems that effectively allowed client's employees to contribute to retirement and make changes seamlessly • Reconciled and repaired individual employee W-2s to ensure annual accuracy

• Led and executed multiple projects efficiently while maintaining quality • Produced quotes and supervised large projects for small businesses primarily for marketing and advertising • Processed shipping orders for customers domestically and internationally with individual values of up to $10,000 • Planned marketing procedures including large quantity printing, copying, graphic design, and quality assurance for client companies

• Licensed in MA, CT, NY, OH, VA, and CO for Property & Casualty • Researched and compared insurance carriers to create policies to accurately cover clients' needs • Managed a team of 15 Sales Representatives that sold Property & Casualty Insurance. Grossed over $3M in sales revenue annually, consistently surpassing targets and driving a 20% year-over-year increase