Human Capital Management Consultant
Maitland, Florida, United States
Payroll/HR Account Manager • Oversaw a $15M book of business for Payroll and Human Resource clients • Responded to more complex Human Resource inquiries and resolved issues for a dedicated client base consisting of 40 companies • Implemented Benefit programs for 1000 plus employee sized companies and taught clients how to enroll employees during on-boarding in desired plans along with making any changes to selected benefit plans Client Support Services II • Taught clients proper tax coding procedures by confirming compliance with Federal and State laws • Ensured client comprehension by regularly training other ADP associates proper HR/Payroll resolutions on a weekly basis • Lead weekly internal team meetings providing colleagues information on updates and new requirements Client Support Services I • Administered the Payroll, Human Resources/Benefits, and Time and Attendance for Major Account clients • Configured all ADP software products for new and existing clients in Payroll, Human Resources, Benefits, and Time and Attendance on multiple platforms • Consistently resolved urgent errors to ensure payroll was processed accurately and developed strategies to prevent errors from reoccurring • Created 401k retirement plans through coding systems that effectively allowed client's employees to contribute to retirement and make changes seamlessly • Reconciled and repaired individual employee W-2s to ensure annual accuracy