James Hinkle Email & Phone Number

Enid, Ok, Us

Marshall Ok

73773

United States

Remote Support:Desktop, PC's, Laptops, Notebooks, Netbooks, Tablets, Servers*Patching *Updates*Software Upgrades*Troubleshooting*Reinstall Apps*Network Monitoring

Enid, Oklahoma Area

I am currently helping customers with desk top, and software related issues. I currently hold a CompTIA A+ certification, and I am the TCO (Telephone Control Officer) for my squadron. I have; experience in troubleshooting AHLTA and CHCS. I also hold an ADM (Admin) account at Vance AFB. This allows me to uninstall and reinstall software for the users. I have experience with the CHCS server on morning checks. I currently support the 71 MDG with building computer systems, upgrading computer systems, deploying computer systems. I work directly with the CIO of the clinic with any problems that need to be supported, and report any progress back to him on task that are given to me. I also work with communications on any hand radios, and telephones, and cellular phones assigned to 71 MDG. I have also become the DDRS Dental Guru to support any software, or work with POC's on issues. Update: I also logon to any servers, and troubleshoot and configure the servers. I also work with Lexmark and deploy any firmware or settings to MFD in the clinic. I am the primary on all IT equipment and responsible for an annual inventory in the clinic. I support the users by a ticket system, email, and work with any central helpdesk to get the problems resolved.

Barrister provides a single point, performance-based IT service and support solution for our clients throughout the world. Our Clients and Partners leverage our Multi-Vendor support capabilities to streamline their IT Service and Support requirements.

We are the ultimate web based fast response on-site resource for end users, businesses and corporations, deploy and manage computer service calls anywhere over the internet. We offer support to many different systems and networks over a secure network connection (128bit and 256bit encryption) We offer our services through remote access.Remote IT Help Desk allows us to troubleshoot and repair a great deal of problems via the internet! This is the most convenient repair service we offer! No need to disconnect, drop off, or wait! We'll fix your computer right over the internet, anywhere in the world!•Troubleshoot software problems •Fix Windows errors •Perform data recovery/backups •Remove spyware and viruses •Offer basic training •Monitoring Service "Our service works with Windows 98SE, NT, Me, 2000 Professional, XP Home, XP Professional, Windows Vista, and Windows 7." Requirements:1. Broadband Internet access (Cable, DSL, Wireless, etc.)Note: Dialup accounts can use our service. It would not be cost effective to use our services. (due to limitations or dropped connections) Contact us to find out what services will work for you. 2. Must have an e-mail (to receive a download by e-mail for our software) You can also e-mail our support group at support@rdptechs.net This e-mail address is being protected from spambots. You need JavaScript enabled to view it

various customer systems as well as used technology to remotely access customer systems and fix the problems. Did virus scans, and diagnosed the PC environment. Set up firewall and LAN in Windows machines. Set up web servers, replaced hardware, and did windows installations. A lot of customers were house calls made by our company.

Gurus2go uses a comprehensive marketing approach to generate service requests. It’s like having a sales machine running 24 x 7, letting you know exactly where your skills are needed next.Even if peaks and valleys characterize your workflow, Gurus2go can help you to maintain balance and consistency by allowing you to choose the work you want to provide, where and when you want to provide it.When you visit the customer, you will have the power of a national brand supporting you and association with other Gurus across the country.When you need technical assistance with applications, operating systems, configuration settings etc., you will have your own 24 x 7 access to the Gurus online support service.

was helping customers remotely over a secure network connection. Working on site with customers, and offering advice on system performance. Consulting with customer related questions. Fixing or troubleshooting any problems.

Helping customers remotely over a secure network connection. Maintaining network stability and making sure that our users are able to connect to the network. Assist in helping reset network passwords. Configure exchange email accounts, and make sure the user can login. Monitor and make sure that systems are working at peak performances. Troubleshoot a great deal of window and application errors, and make sure the systems are up to date. Assist in new user setups, and help support over 1200 users in a fast and reliable network. Building computers, and making sure they are configured for our environment.

software support for customers with speakers, and soundcards, and other Creative Labs products. Did phone support and e-mail support for Creative Labs. Helped customers troubleshoot problems with the products. Helped customers return defective products over the phone. Offered advanced replacements, and helped write knowledge base articles. I worked with a team of people who had to meet a quota on our call times. I Built computer systems for the training department.

Kept an excel sheet with daily pricing and contacted businesses retail stores by phone and e-mail. I also attended daily meetings on upcoming products and changes in the market as well as researched products.

Education record

Information Systems, Networking